Oracle Retail

As an Oracle Retail Applications Support Specialist, your role will involve providing functional and technical support for various Oracle Retail applications including Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), Retail Sales Audit (ReSA), Allocations, Retail Planning, and Retail Finance. Your responsibilities will include: - Providing support for Oracle Retail applications such as RMS, RPM, SIM, ReSA, Allocations, Retail Planning, and Retail Finance. - Troubleshooting and resolving production incidents and service requests promptly to minimize business disruption. - Conducting root cause analysis to identify recurring issues and implementing permanent solutions. - Monitoring system performance regularly and optimizing it to ensure the availability and efficiency of Oracle Retail applications. - Assisting in deploying application patches and making configuration changes. - Documenting issue resolutions and configurations for future reference. - Participating in a rotation for a 24/7 shift duration to ensure continuous support and availability. No additional details of the company are mentioned in the job description.,