Role & responsibilities: Lead the end-to-end QA delivery for one or more major banking programs/projects. • Define, establish, and implement robust QA processes and methodologies aligned with industry best practices and regulatory expectations. • Conduct QA process audits to ensure compliance with internal standards and continuous improvement. • Oversee planning, execution, and reporting of all testing phases, including functional, regression, system integration, UAT, performance, and automation testing. • Design and implement test strategies for both manual and automated testing efforts, ensuring comprehensive coverage and risk-based prioritization. • Drive QA transformation initiatives including test automation, integration into DevOps/CI-CD pipelines, and the adoption of advanced QA tools and technologies. • Demonstrate deep functional knowledge of banking systems, particularly Finastra, T24 Temenos, and FIS/Fiserv platforms. • Ensure all QA efforts support compliance with banking regulations and data security standards such as SOX, PCI DSS, and GDPR. • Exhibit strong program management skills, including scope definition, milestone tracking, resource allocation, risk management, and executive reporting. • Manage and mentor global QA teams, ensuring collaboration across geographies and high-quality deliverables. • Act as the primary liaison for QA with business and IT stakeholders, managing expectations, addressing escalations, and ensuring customer satisfaction. • Stay updated on trends in quality engineering, automation, and banking domain innovations to keep the QA strategy forward-looking and competitive. Preferred candidate profile : • Bachelor's or Master's degree in Computer Science, Engineering, or a related field. • 18-20 years of progressive experience in QA/testing roles, with at least 5 years in a leadership or director-level capacity. • Proven track record of QA delivery management in the banking and financial services industry, including areas such as retail banking, corporate banking, wealth management, or payments. • Strong working experience on Oracle Financials - AP, AR and GL Modules • Strong working experience in Oracle ERP (Supply Chain, Procurement, Allocations, Fixed Assets etc.) and EPM (FCCS, ARCS, EPRCS, TRCS etc.) systems • Strong understanding of regulatory compliance standards such as SOX, PCI DSS, GDPR, and Basel. • Expertise in QA methodologies, test automation frameworks, and QA tools (e.g., Selenium, UFT, JIRA, XRay, Perfecto, etc.). • Experience working in Agile/DevOps environments with integration into CI/CD pipelines. • Exceptional stakeholder management, communication, and cross-functional leadership skills. • Demonstrated ability to manage large, globally distributed teams.
