Oracle Fusion PTC Senior IT Analyst

Job Title: Oracle Fusion PTC Senior IT Analyst

Location:

Experience:

Key Responsibilities

• Collaborate with cross-functional teams to gather and analyze requirements for Oracle Fusion Project Portfolio Management Cloud (PPM). modules implementation.
• Conduct system configurations, testing, and user training as needed.
• Analyse Oracle Fusion enhancements, change requests, and support activities.
• Schedule, review, and approve production deployments, working with Global Deployment/Release leaders.
• Monitor and optimize system performance, ensuring high availability and minimal downtime as part of post-go-live operational support.
• Follow JCI's Major Incident Management process to address any critical issues (P1/P2) by engaging the right teams.
• Provide functional support and troubleshooting for Oracle Fusion PPM modules.
• Conduct training sessions for end-users and stakeholders on Oracle Fusion functionalities.
• Stay updated with the latest Oracle Fusion enhancements and industry trends.
  

Qualifications

• Bachelor's degree in computer science, Information Technology, or related field.
• Excellent verbal and written communication skills along with strong analytical abilities.
• Self-motivated with a positive attitude and a can-do approach.
• Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment.
• Strong knowledge of Oracle Fusion Project Portfolio Management and other modules.
• Excellent problem-solving skills and attention to detail.
• Ability to multi-task and handle multiple Fusion instance problems in parallel.
• 5+ years of experience in consulting or industry, including:
• 3+ years of hands-on experience with Oracle Cloud Fusion modules, including Project Costing, Project Execution, Contract Management.
• Expertise in Oracle Fusion Project Portfolio Management (PTC) and ERP solutions, with a strong background in functional configurations.
• Proven track record in PPM, particularly in drop shipment process implementations.
• Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives across the globe.
• Production support experience (at least consecutive 1 year in Cloud applications).
• Ability to write simple SQL-based reports for troubleshooting without technical team assistance.
• Basic understanding of cloud integration (FBDI, REST/SOAP APIs) and proven problem-solving methods.
• Proficiency in Office 365 tools (Teams, Outlook, Word, PowerPoint, Excel, OneNote, Visio, SharePoint).