Job
Description
Roles & Responsibilities: Lead the architecture and design of Oracle C2M solutions covering Customer Care, Metering, Field Services , and Data Integration Work with utility clients to gather and analyze business requirements and translate them into functional and technical solution architectures Define and validate C2M end-to-end processes including billing, service orders, meter reads, usage processing, device events , and field activities Ensure solution alignment with Oracle product best practices, roadmap, and extensibility guidelines Develop and own architecture artifacts: data flow diagrams, integration specs, sequence diagrams, and interface design documents Provide guidance to functional and technical consultants during implementation and development Lead fit-gap analysis and identify extensions, configurations, and integration needs Collaborate with integration architects to design interfaces using OIC , SOA , MFT , and Smart Grid Gateway (SGG) Ensure scalability, performance, and security of the C2M landscape in alignment with enterprise IT policies Support system testing, solution validation, and issue triaging during UAT and go-live Lead solution workshops, architecture reviews, and technical presentations for stakeholders Other Specifications: Familiarity with Oracle Energy and Water Cloud Services (CCS, MDM Cloud, etc.) Knowledge of MDMS integration with DER, EV, and Demand Response systems Understanding of time-of-use (TOU) tariffs , net metering , and smart meter telemetry Experience with Agile, SAFe, or similar project delivery methodologies Bachelor s or Master s degree in Engineering, Computer Science, or related field Oracle Utilities certifications (e.g., C2M , CC&B , MDM ) preferred
