Optometrist - Edappal - Kerala

As an Optometrist at Lenskart, you will follow the 12-step Optometry process during eye check-ups. You will share prescriptions clearly with customers and educate them about single vision and progressive lenses. Recommending appropriate lenses and frames based on their needs and preferences will be a crucial part of your role. Additionally, you will perform a quality check of the lenses fitted before handing them over to the customers. You will be responsible for product recommendations by presenting customers with an optimal selection of products that align with their preferences. Understanding customers" unstated needs, asking relevant questions, and timing the pitch for recommended solutions effectively will be key aspects of this role. Achieving sales targets, eye-test conversion rates, and adherence to Standard Operating Procedures (SOPs) are essential objectives. You will work towards meeting assigned targets for sales, eye-test conversions, and returns while following all SOPs diligently. After a successful sale, you will coordinate with customers for product pick-up post-communication from the warehouse. In cases of returns, you are expected to understand the reasons and make efforts to resolve them to minimize return percentages.,