About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe About the Role As the Chief of Staff – Founder’s Office, you will work directly with the founders to drive internal execution, build scalable systems, and ensure every internal initiative moves with speed and clarity. You’ll serve as the bridge between strategy and execution, leading founder-led projects like onboarding revamp, async feedback loops, hiring system upgrades, and L&D rollouts. You’ll be obsessed with documentation, operations, and enabling teams to move without chaos. This is a high-trust, high-impact role built for someone who thrives on structure, clarity, and execution. What will you do? As the Chief of Staff, you’ll focus on Internal Project Execution (40%), System Design & Documentation (30%), and Enablement & Collaboration (30%). Internal Project Execution (40%) Lead execution of cross-functional internal projects like L&D rollout, brand grading framework, onboarding revamp, async feedback system, etc. Break down founder vision into structured steps, timelines, and systems. Track initiative progress, coordinate with stakeholders, and clear blockers. Metrics you’ll own: On-Time Project Delivery: % of founder-led initiatives completed within deadline. Execution Velocity: Number of systems moved from idea to execution monthly. Team Dependency Reduction: # of recurring issues automated/documented. System Design & Documentation (30%) Build SOPs, playbooks, hiring workflows, training modules, and process libraries. Maintain internal documentation systems (Notion, GDocs, Loom-based tutorials). Set up repeatable systems for onboarding, performance reviews, and project rollouts. Metrics you’ll own: Documentation Coverage: % of teams/functions with up-to-date process docs. Onboarding Efficiency: Time-to-productivity for new joiners. Repeatable Systems: # of systems templated and reused across projects. Enablement & Collaboration (30%) Sync with the EA and Data & Insight Lead to streamline workflows and data-backed decisions. Enable department heads with systems they can use independently. Foster async collaboration with founders through reports, dashboards, updates. Metrics you’ll own: Cross-functional Project Success: Completion rate of projects involving 2+ departments. Founder Time Saved: # of tasks/projects transitioned from founder to system. Team Satisfaction: Internal survey scores on clarity and structure. Must Have 2–5 years of experience in strategy, program management, ops, or Chief of Staff-like roles. Proven ability to run cross-functional projects end-to-end. Strong written communication and documentation habits. Comfort with Notion, ClickUp/Asana, Loom, GDocs, and async-first workflows. High ownership mindset - you finish what you start, no chasing required. Good to Have Background in internal ops, founder’s office, or early-stage startup environments. Familiarity with agencies, ecommerce, or service businesses. Experience building internal tools, process automation, or async rituals. What would success look like for you? You build a repeatable execution engine for founder-led internal initiatives. You reduce founder bottlenecks by building systems, not just completing tasks. You create a culture of documentation, speed, and internal accountability. Teams move faster and smarter, thanks to the systems you implement. Culture Fitment You move fast, but never at the cost of clarity. You’re obsessed with systems and hate repeating the same instruction twice. You’re builder-minded — your first instinct is to create, not just manage. You collaborate across functions, but you don’t need constant supervision.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe About the Role As a Founder’s Analyst, you’ll work directly with the founders to bring data clarity, performance tracking, and insight-driven decision-making to every core function at Optimite - from sales and operations to hiring and delivery. You’ll turn raw numbers into simple dashboards, uncover patterns in how we grow, and become the analytical backbone of the Founder’s Office. If you're a structured thinker who gets energy from spreadsheets, dashboards, and performance systems - this role is for you. What will you do? As the Founder’s Analyst, you’ll focus on Data Dashboarding & Reporting (40%), Insights & Decision Support (30%), and Forecasting & Planning (30%). Data Dashboarding & Reporting (40%) Build and maintain dashboards for revenue, churn, turnaround time, delivery velocity, team utilization, hiring forecasts, etc. Own weekly, monthly, and quarterly reporting for founders and department heads. Connect data across ClickUp, Notion, HubSpot, and GSheets into one single source of truth. Metrics you’ll own: Dashboard Accuracy & Usage: % of teams actively using the dashboards you build. Report Timeliness: On-time delivery of weekly/monthly reports. Visibility Score: Founder feedback on insight clarity and decision support. Insights & Decision Support (30%) Analyze performance patterns across functions (e.g., designer throughput, client health, team capacity). Identify bottlenecks, underutilized resources, or revenue leakage. Support founders with one-off analyses on team planning, client performance, or operational efficiency. Metrics you’ll own: Insights Impact: # of decisions supported by your insights. Anomaly Detection Rate: Number of critical issues flagged through your analysis. Time to Insight: Average time to provide decision-ready insight on a new request. Forecasting & Planning (30%) Build predictive models to support hiring, client onboarding, and revenue growth planning. Support OKR planning cycles with data-driven goal setting. Provide budget estimates, margin tracking, and high-level business metrics. Metrics you’ll own: Forecast Accuracy: Deviation between projected and actual outcomes. Hiring & Load Balancing Accuracy: Alignment between team capacity and actual load. Planning Satisfaction: Feedback from founders & Ops teams on forecast reliability. Must Have 2–4 years experience in business analytics, strategy, BizOps, or consulting roles. Proficient in GSheets/Excel, Notion databases, ClickUp, and HubSpot (or equivalent tools). Strong with numbers, but even better at turning them into decisions. Systems-thinker with a bias for clarity, visibility, and speed. Comfort working directly with founders in fast-moving, evolving environments. Good to Have Familiarity with early-stage startups, agencies, or remote-first companies. Experience building data workflows, dashboards, or automations using Zapier, Make, or n8n. Experience managing or assisting OKR/KPI planning. What would success look like for you? Founders and leaders can access performance insights without asking. Your dashboards are the first thing opened in every weekly or monthly meeting. You’ve created clarity at scale by connecting data, spotting problems, and enabling faster decisions. Culture Fitment You love digging into numbers, trends, and patterns. You’re the person who always asks, “But what does the data say?” You’re quietly rigorous, with a systems mindset. You thrive behind the scenes, but drive high-leverage outcomes.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe About the Role As the Chief of Staff – Founder’s Office, you will work directly with the founders to drive internal execution, build scalable systems, and ensure every internal initiative moves with speed and clarity. You’ll serve as the bridge between strategy and execution, leading founder-led projects like onboarding revamp, async feedback loops, hiring system upgrades, and L&D rollouts. You’ll be obsessed with documentation, operations, and enabling teams to move without chaos. This is a high-trust, high-impact role built for someone who thrives on structure, clarity, and execution. What will you do? As the Chief of Staff, you’ll focus on Internal Project Execution (40%), System Design & Documentation (30%), and Enablement & Collaboration (30%). Internal Project Execution (40%) Lead execution of cross-functional internal projects like L&D rollout, brand grading framework, onboarding revamp, async feedback system, etc. Break down founder vision into structured steps, timelines, and systems. Track initiative progress, coordinate with stakeholders, and clear blockers. Metrics you’ll own: On-Time Project Delivery: % of founder-led initiatives completed within deadline. Execution Velocity: Number of systems moved from idea to execution monthly. Team Dependency Reduction: # of recurring issues automated/documented. System Design & Documentation (30%) Build SOPs, playbooks, hiring workflows, training modules, and process libraries. Maintain internal documentation systems (Notion, GDocs, Loom-based tutorials). Set up repeatable systems for onboarding, performance reviews, and project rollouts. Metrics you’ll own: Documentation Coverage: % of teams/functions with up-to-date process docs. Onboarding Efficiency: Time-to-productivity for new joiners. Repeatable Systems: # of systems templated and reused across projects. Enablement & Collaboration (30%) Sync with the EA and Data & Insight Lead to streamline workflows and data-backed decisions. Enable department heads with systems they can use independently. Foster async collaboration with founders through reports, dashboards, updates. Metrics you’ll own: Cross-functional Project Success: Completion rate of projects involving 2+ departments. Founder Time Saved: # of tasks/projects transitioned from founder to system. Team Satisfaction: Internal survey scores on clarity and structure. Must Have 2–5 years of experience in strategy, program management, ops, or Chief of Staff-like roles. Proven ability to run cross-functional projects end-to-end. Strong written communication and documentation habits. Comfort with Notion, ClickUp/Asana, Loom, GDocs, and async-first workflows. High ownership mindset - you finish what you start, no chasing required. Good to Have Background in internal ops, founder’s office, or early-stage startup environments. Familiarity with agencies, ecommerce, or service businesses. Experience building internal tools, process automation, or async rituals. What would success look like for you? You build a repeatable execution engine for founder-led internal initiatives. You reduce founder bottlenecks by building systems, not just completing tasks. You create a culture of documentation, speed, and internal accountability. Teams move faster and smarter, thanks to the systems you implement. Culture Fitment You move fast, but never at the cost of clarity. You’re obsessed with systems and hate repeating the same instruction twice. You’re builder-minded — your first instinct is to create, not just manage. You collaborate across functions, but you don’t need constant supervision.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less Our Story & Team Founded by brothers Nishant and Sushant Yadav, Optimite began as a humble Fiverr gig fueled by their passion for technology and email marketing. Their vision was to revolutionize how e-commerce brands communicate with customers—combining creativity, data science, and automation. Today, Optimite is a thriving global agency driven by a talented team of designers, strategists, and technologists committed to delivering real results. At Optimite, we believe in empowering our team members to take ownership, foster collaboration, and continuously innovate. Our culture prioritizes growth, inclusivity, and a relentless focus on client success. Role Overview As a Graphic Designer at Optimite, you will lead the creation of responsive, high-impact email templates and digital assets that elevate client campaigns. You will leverage Figma, AI tools, and advanced design techniques to produce innovative solutions while collaborating closely with cross-functional teams. Beyond design, you will build and maintain a strong presence on digital platforms, mentor junior designers, and help cultivate a collaborative, high-performance team culture. Key Responsibilities Email Design & Development (70%) Create responsive, mobile-first email templates optimized for various devices and platforms using Figma. Integrate animations, GIFs, and dynamic visual elements to boost engagement and conversions. Ensure compliance with accessibility standards and brand guidelines. Collaborate with developers to guarantee pixel-perfect execution across platforms like Klaviyo and Omnisend. Use AI and automation tools to improve design quality and efficiency. Digital Presence & Community Building (15%) Maintain an active professional presence on platforms such as Behance, Dribbble, and LinkedIn. Regularly share your work, insights, and design trends to engage and grow the community. Represent Optimite’s creative brand externally and contribute to thought leadership in email marketing design. Collaboration, Mentorship & Internal Projects (15%) Partner with copywriters, developers, and account managers to create cohesive and effective campaigns. Mentor junior designers by providing constructive feedback, guidance, and skill development sessions. Foster a positive, collaborative culture that motivates the team and encourages continuous learning. Design internal marketing materials and branding assets to support Optimite’s growth. Required Qualifications 2+ years of professional graphic design experience with a strong portfolio emphasizing responsive email templates. Expert proficiency in Figma, including reusable components and design systems. Deep knowledge of email marketing design principles: mobile-first, accessibility, and storytelling. Strong attention to detail with a track record of delivering high-quality work on time. Excellent interpersonal and communication skills for effective teamwork and mentorship. Preferred Skills Familiarity with email marketing platforms such as Klaviyo or Omnisend. Motion design skills including GIFs and animations. Basic HTML/CSS understanding to collaborate effectively with developers. Experience using AI-powered design tools to enhance creativity and productivity. Success Metrics Timely delivery of high-quality, pixel-perfect email templates and assets. Consistent achievement of email production targets with minimal revisions. Timely measure and track key performance indicators (KPIs) to ensure continuous improvement and alignment with company goals. Active and engaging presence on digital platforms, regularly sharing work and insights. Positive feedback from clients and internal teams on design impact and collaboration. Effective mentorship demonstrated by the growth and success of junior designers. Contribution to a positive, innovative team culture through collaboration and knowledge sharing. Why Join Optimite? Remote Flexibility: Work from anywhere in the world. Competitive Compensation & Benefits: Market-aligned salary, paid time off, leave encashment, and rewards. Growth Opportunities: Access to ongoing learning and career advancement. Purposeful Impact: Play a key role in scaling the world’s fastest-growing e-commerce brands. Inclusive Culture: Thrive in a diverse, supportive, and innovative environment. How to Apply Please submit your resume, portfolio showcasing email design and responsive templates, and links to your digital profiles (e.g., Behance, Dribbble, LinkedIn). Optimite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe About the role As an Email Marketing Associate (Client Service) , you’ll be the glue between clients and execution teams — ensuring emails go out on time, performance is monitored, and communication stays crisp. You’ll manage timelines, relay updates, troubleshoot client requests, and keep our inbox engine running smoothly. In addition to project coordination, you’ll manage each client’s Email Service Provider (ESP), help set up campaigns and flows, and ensure performance is being tracked and optimized. This role is ideal for someone who thrives in fast-paced environments, communicates like a pro, and loves the rhythm of marketing cycles. You’ll grow into the role of an Email Account Manager or Email Strategist as you deepen your expertise. What will you do? You’ll focus on Client Communication (35%) , Task Management & Coordination (25%) , ESP Ownership & Campaign Execution (25%) , and Performance Monitoring & Feedback (15%) . Client Communication (35%) Act as the primary point of contact for 5–10 eCommerce clients. Coordinate briefs, relay updates, and manage expectations. Handle change requests, approvals, and feedback loops. Metrics you’ll own: Client Satisfaction Score (CSAT) Response Time SLA Adherence Email Approval Turnaround Time Task Management & Coordination (25%) Create and manage tasks for copywriters, designers, and developers in ClickUp. Ensure campaigns and flows are delivered on time. Troubleshoot blockers and escalate issues when needed. Metrics you’ll own: On-Time Email Delivery Rate Task Completion Accuracy Number of Revisions per Email ESP Ownership & Campaign Execution (25%) Manage client accounts on Klaviyo (or other ESPs) — from campaign scheduling to flow configuration. Set up, test, and launch email campaigns and automation flows. Monitor deliverability, segmentation, and list hygiene inside the ESP. Metrics you’ll own: Campaign/Flow Accuracy Score ESP Setup Timeliness Email Automation Health (flow status, trigger accuracy, etc.) Performance Monitoring & Feedback (15%) Review email performance (open rate, CTR, revenue) on Klaviyo dashboards. Collaborate with strategists to recommend improvements. Capture and communicate insights back to the client. Metrics you’ll own: Email Performance Reporting Timeliness Campaign Iteration Rate Strategic Suggestions Implemented Must Have 1–2 years of experience in marketing coordination, account management, or client servicing. Strong verbal and written English communication. Familiarity with email marketing tools like Klaviyo, Mailchimp, HubSpot, etc. Comfortable using ClickUp/Asana, Google Docs, and Slack. Obsessed with timelines, ownership, and details. Good to Have Prior experience at a digital agency or in eCommerce. Understanding of how email marketing fits into customer lifecycle. Experience managing and launching campaigns/flows in ESPs like Klaviyo. Familiarity with Figma and basic understanding of email design and QA. What would success look like for you? Your clients trust you to keep things running and respond proactively. You reduce back-and-forth by staying two steps ahead in communication. You manage ESPs with confidence and precision, ensuring flawless execution. You evolve into a client-facing strategist as you learn what drives results. Culture Fitment You’re solution-first — complaints annoy you unless followed by a fix. You enjoy working across creative, tech, and marketing teams. You bring calm in chaos and clarity in fast-moving environments. You believe execution > excuses and always close the loop.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe About the role As an Email Marketing Associate (Client Service) , you’ll be the glue between clients and execution teams — ensuring emails go out on time, performance is monitored, and communication stays crisp. You’ll manage timelines, relay updates, troubleshoot client requests, and keep our inbox engine running smoothly. In addition to project coordination, you’ll manage each client’s Email Service Provider (ESP), help set up campaigns and flows, and ensure performance is being tracked and optimized. This role is ideal for someone who thrives in fast-paced environments, communicates like a pro, and loves the rhythm of marketing cycles. You’ll grow into the role of an Email Account Manager or Email Strategist as you deepen your expertise. What will you do? You’ll focus on Client Communication (35%) , Task Management & Coordination (25%) , ESP Ownership & Campaign Execution (25%) , and Performance Monitoring & Feedback (15%) . Client Communication (35%) Act as the primary point of contact for 5–10 eCommerce clients. Coordinate briefs, relay updates, and manage expectations. Handle change requests, approvals, and feedback loops. Metrics you’ll own: Client Satisfaction Score (CSAT) Response Time SLA Adherence Email Approval Turnaround Time Task Management & Coordination (25%) Create and manage tasks for copywriters, designers, and developers in ClickUp. Ensure campaigns and flows are delivered on time. Troubleshoot blockers and escalate issues when needed. Metrics you’ll own: On-Time Email Delivery Rate Task Completion Accuracy Number of Revisions per Email ESP Ownership & Campaign Execution (25%) Manage client accounts on Klaviyo (or other ESPs) — from campaign scheduling to flow configuration. Set up, test, and launch email campaigns and automation flows. Monitor deliverability, segmentation, and list hygiene inside the ESP. Metrics you’ll own: Campaign/Flow Accuracy Score ESP Setup Timeliness Email Automation Health (flow status, trigger accuracy, etc.) Performance Monitoring & Feedback (15%) Review email performance (open rate, CTR, revenue) on Klaviyo dashboards. Collaborate with strategists to recommend improvements. Capture and communicate insights back to the client. Metrics you’ll own: Email Performance Reporting Timeliness Campaign Iteration Rate Strategic Suggestions Implemented Must Have 1–2 years of experience in marketing coordination, account management, or client servicing. Strong verbal and written English communication. Familiarity with email marketing tools like Klaviyo, Mailchimp, HubSpot, etc. Comfortable using ClickUp/Asana, Google Docs, and Slack. Obsessed with timelines, ownership, and details. Good to Have Prior experience at a digital agency or in eCommerce. Understanding of how email marketing fits into customer lifecycle. Experience managing and launching campaigns/flows in ESPs like Klaviyo. Familiarity with Figma and basic understanding of email design and QA. What would success look like for you? Your clients trust you to keep things running and respond proactively. You reduce back-and-forth by staying two steps ahead in communication. You manage ESPs with confidence and precision, ensuring flawless execution. You evolve into a client-facing strategist as you learn what drives results. Culture Fitment You’re solution-first — complaints annoy you unless followed by a fix. You enjoy working across creative, tech, and marketing teams. You bring calm in chaos and clarity in fast-moving environments. You believe execution > excuses and always close the loop.
About Optimite Optimite is a fast-growing, AI-driven Email Operations-as-a-Service (Email Ops) company serving over 500+ global e-commerce brands . We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or les We are currently accepting applications from candidates across borders for this role. Our Story & Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe Today, Optimite is a thriving global agency driven by a talented team of designers, strategists, and technologists committed to delivering real results. At Optimite, we believe in empowering our team members to take ownership, foster collaboration, and continuously innovate. Our culture prioritizes growth, inclusivity, and a relentless focus on client success. Position Overview The Executive Assistant will play a critical role in supporting our Co-Founder, Sushant Yadav, by streamlining day-to-day operations and enabling him to focus on high-impact strategic and leadership initiatives. This position demands exceptional organizational capabilities, sound judgment, and the ability to manage a dynamic portfolio of projects and communications with efficiency and discretion. The ideal candidate is a proactive and resourceful professional who thrives in a fast-paced, evolving environment and is skilled in managing cross-functional coordination, executive-level communication, payroll oversight, and administrative operations. Key Responsibilities Project & Workflow Management Support Assist in planning, tracking, and monitoring key projects and initiatives using tools such as ClickUp and others. Coordinate with cross-functional teams to ensure timely completion of tasks and deliverables. Prepare and maintain dashboards and status reports for leadership review. Task Prioritization & Coordination Manage daily priorities for Sushant, aligning tasks with company goals and deadlines. Facilitate communication and collaboration across teams and stakeholders. Meeting & Communication Management Organize meeting agendas, compile materials, and take detailed notes. Follow up on action items to ensure progress and accountability. Manage Sushant’s email inbox and communication channels, filtering and drafting responses as needed. Serve as a liaison between Sushant, internal teams, clients, and partners. Payroll Coordination Oversee payroll processing activities to ensure accurate and timely salary payments. Liaise with HR and finance teams regarding employee compensation, bonuses, and compliance. Maintain confidential payroll records and assist in resolving any discrepancies. Reporting & Insights Prepare regular reports and summaries on project status, team performance, and operational metrics. Provide actionable insights and highlight potential risks or opportunities. Process Improvement & Automation Identify inefficiencies and propose process improvements. Implement and maintain automation tools and updated standard operating procedures (SOPs). Administrative & Personal Support Manage Sushant’s calendar, travel bookings, and personal logistics. Handle confidential documents with discretion and professionalism. Support work-life balance initiatives and personal productivity. Qualifications 2+ years of proven experience as an Executive Assistant or in a similar high-level support role, preferably in a fast-paced tech or marketing environment. Strong project management skills and familiarity with tools like ClickUp, Notion, Figma, Trello and etc,. Exceptional organizational and multitasking abilities. High degree of discretion and confidentiality. Proactive, solution-oriented mindset with strong attention to detail. Comfortable working independently and managing priorities in a remote or hybrid setting. Success Metrics Conduct thorough research and provide actionable insights to support strategic decisions and improve operations. Utilize AI and automation tools effectively to streamline workflows and enhance productivity. Identify and implement process improvements that increase efficiency and reduce delays. Coordinate seamlessly across departments to ensure alignment on priorities, deadlines, and deliverables. Deliver error-free work with high attention to detail while maintaining confidentiality, professionalism, and actively contributing to a positive and inclusive team culture. Hiring Process Screening Interview – Discuss your background and alignment with the role. Assignment – Complete a short Assignment. Panel Interview – Meet team members to assess collaboration style. Discussion with Founders – Review expectations and alignment. Offer & Negotiation – Finalize compensation and remote work setup. How to Apply Please submit your resume and a short cover letter explaining your relevant experience and motivation to join Optimite. Optimite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. About the Role As an Email Developer, you will code responsive, dynamic, and error-free email templates, ensuring flawless execution across platforms and devices. You’ll support Account Managers and Designers by providing quick fixes, maintaining QA, and developing reusable components that scale. This is a high-impact role for someone who thrives on attention to detail, speed, and collaboration. Your work directly impacts campaign performance, client trust, and Optimite’s reputation as the fastest, most reliable email partner. You’ll focus on Coding & Development (50%), QA & Escalations (30%), and Collaboration & System Improvement (20%). What will you do? Coding & Development (50%) Deliver responsive, pixel-perfect HTML/CSS templates for emails. Ensure cross-device and cross-client compatibility for all builds. Maintain accessibility and load-time standards for all campaigns. Implement advanced coding (AMP, interactive elements, modular systems). Build and maintain reusable code modules for faster delivery. Metrics you’ll own: On-Time Delivery: 95% SLA compliance. Accessibility Compliance: 100% WCAG/ARIA standards logged in QA. Advanced Coding: 1 interactive/AMP project per quarter. Load Time: 2 seconds across major inboxes. Reusable Modules: 2 per quarter implemented. QA & Escalations (30%) Conduct comprehensive QA across devices, browsers, and inboxes. Validate deliverability using tools (Litmus, Email on Acid). Ensure builds are error-free before deployment. Respond quickly to urgent client fixes and escalations. Metrics you’ll own: QA Coverage: 95% device/browser testing logged. Error-Free Builds: 2% post-delivery error rate. Critical Escalations: 12 hrs turnaround. Urgent Builds: 24 hrs turnaround. Collaboration & System Improvement (20%) Partner with Designers to ensure 95% design-to-build accuracy. Document and update reusable code learnings monthly. Participate in cross-functional syncs to align on campaigns. Share development best practices with the wider team. Metrics you’ll own: Design Accuracy: 95% design match. Documentation: 1 reusable code/process doc per month. Knowledge Sharing: 1 learning session/quarter (can be async Looms). Cross-Functional Responsiveness: 24 hrs for internal queries. Reporting Cadence Daily QA logs and fixes tracked in ClickUp. Weekly Dev/design sync and issue tracker review. Monthly Error trend analysis and process refinements. Quarterly Reusable component library update + review with Head of D&D. Must Have 3–5 years of experience in email development. Expertise in HTML, CSS, MJML, and responsive coding. Familiarity with Klaviyo, Beepro, Stripo, Mailchimp, or similar ESPs. Strong QA mindset with experience in tools like Litmus/Email on Acid. Ability to troubleshoot cross-platform issues independently. High attention to detail and accountability for zero-error delivery. Good to Have Knowledge of AMP for Email and interactive elements. Experience with automation tools (Zapier, Make, n8n). Basic understanding of APIs for personalization and dynamic content. Exposure to workflow/project management tools like ClickUp or Asana. Familiarity with eCommerce marketing KPIs (CTR, ROAS, conversions). What would success look like for you? You deliver pixel-perfect, error-free campaigns on time, every time. You reduce escalations by proactively catching issues in QA. You build scalable systems like reusable code modules and libraries. You are the go-to partner for AMs and Designers, known for speed and reliability. You help elevate Optimite’s reputation for flawless execution and innovation. Culture Fitment You’re detail-obsessed — nothing slips through on your watch. You thrive in high-speed environments but never compromise quality. You collaborate openly with Designers, AMs, and Strategists. You take ownership of your work and follow through without chasing. You embrace feedback and always look for ways to improve systems and yourself.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. About the Role As Lead – Operations (Email Marketing), you will drive project coordination, operational excellence, and backend workflow management for the Email Marketing team. You’ll ensure campaigns run on time, projects integrate smoothly, and daily stand-ups are efficient. Acting as the bridge between Account Managers, creative teams, and leadership, you’ll own sprint planning, reporting, and operational hygiene. This is a scale-driving role designed to minimize chaos, maintain accountability, and ensure the department is always delivery-ready. You’ll focus on: Project Planning & Coordination (35%) Delivery Oversight & Reporting (35%) Process & Continuous Improvement (30%). Project Planning & Coordination (35%) Plan monthly scrums one month in advance and break them into weekly/daily sprints. Coordinate with Email Specialists and Associates to outline and log tasks in ClickUp. Ensure campaign calendars are created well ahead of schedule. Prepare bandwidth reports to give leadership visibility on workload. Metrics you’ll own: Adherence to Monthly Scrum: 95% of planned vs. actual tasks aligned. Task Coordination Accuracy: 10% delays caused by coordination gaps. Bandwidth Visibility: Weekly reporting to Head of Ops on capacity and load. Campaign Calendar Timeliness: 100% delivered before start of sprint. Delivery Oversight & Reporting (35%) Track deviations in planned vs. actual project timelines and escalate delays. Ensure smooth integration of new client projects into existing sprints. Monitor campaign lifecycle and prevent bottlenecks across stages (copy, design, dev). Share project summary reports with Head of Ops twice per week. Metrics you’ll own: Timeline Deviation: 10% per month (planned vs. actual). Client Integration: 5 new clients onboarded smoothly per month. Daily Sync Reduction: 30% shorter stand-ups without loss of clarity. Weekly Reporting: 100% reports submitted on time. Process & Continuous Improvement (30%) Maintain 100% daily sync between backend and frontend sprints. Implement automation in ClickUp/ops tools to reduce manual tracking. QA campaign processes with checkpoints before client delivery. Document and update SOPs and process visualizations. Metrics you’ll own: Process Accuracy: 100% campaigns validated by checkpoints. Automation: 2 new automations implemented/month. SOP Development: 2 updated/created per month. Inter-Team Ticket Resolution: 100% tracked and completed. Must Have 5+ years of experience in operations, project coordination, or program management. Strong expertise in Agile/Scrum management with sprint planning and retrospectives. Proficiency in ClickUp (or equivalent), Excel/Google Sheets, and workflow tracking. Excellent stakeholder management and communication skills. High ownership and accountability mindset. Good to Have Familiarity with automation tools (Zapier, Make, n8n). Experience with dashboarding tools (Looker Studio, PowerBI, Tableau). Exposure to digital marketing operations and campaign lifecycle management. Knowledge of financial/revenue ops concepts (e.g., CAC, ROAS) for cross-team reporting. What would success look like for you? Project timelines and campaign lifecycles run with 10% deviation. New clients integrate seamlessly without disrupting retainer client delivery. Operational hygiene across ClickUp, Slack, and reporting consistently at 95%. Leadership bandwidth freed from daily firefighting to focus on strategy. Culture Fitment You thrive in structured systems and bring order to complexity. You hold teams accountable but also enable them with clarity and tools. You’re proactive in spotting blockers before they become crises. You move fast but never at the cost of accuracy.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. About the Role As a Strategy & Ops Associate, you’ll act as the analytical and operational backbone of the Founder’s Office. Your role is to bring clarity to noise, track execution, and provide data-backed insights that help founders and department heads make better decisions. You’ll be responsible for structuring projects, building reports, managing follow-ups, and ensuring that strategy translates into execution. From process audits and cross-functional coordination to KPI dashboards and special founder-led projects, you’ll play a critical role in making Optimite more efficient and scalable. You’ll focus on Data & Reporting (35%) Ops Support & Follow-ups (30%) Cross-Functional Projects (25%) Strategic Support (10%). What will you do? Data & Reporting (35%) Build dashboards and reports on performance across Sales, Ops, HR, and Marketing. Track key KPIs weekly and escalate risks early. Conduct QA checks on reports to ensure accuracy and reliability. Suggest insights and optimizations based on trends. Metrics you’ll own: Dashboard Accuracy: 95% error-free reports. Timely Reporting: 100% reports shared by agreed deadlines. Actionable Insights: 2 insights/month influencing decisions. Ops Support & Follow-ups (30%) Track project timelines in ClickUp and ensure no task slips. Follow up with department heads on pending deliverables. Ensure SOPs, workflows, and knowledge bases are up-to-date. Support in onboarding and training documentation. Metrics you’ll own: Task Closure Rate: 95% follow-up adherence. SOP Updates: 2/month. Onboarding Documentation Timeliness: 100% before Day 1 of new hires. Cross-Functional Projects (25%) Coordinate between teams for founder-led projects. Drive alignment and ensure deliverables are completed without bottlenecks. Facilitate async updates and knowledge sharing across departments. Track and report progress to Founder’s Office weekly. Metrics you’ll own: Project Completion: 90% projects delivered on time. Cross-Team Alignment: Zero duplicated or contradictory tasks. Founders’ Review Prep: 100% reports ready for monthly reviews. Strategic Support (10%) Conduct research on competitors, market trends, and industry benchmarks. Support founders in decision-making with structured frameworks. Assist in ad hoc initiatives like pitch decks, case studies, or investor research. Metrics you’ll own: Research Output: 1 structured research/month. Founders’ Queries: 48 hrs turnaround. Strategic Inputs: 1 framework/quarter adopted. Reporting Cadence Daily ClickUp task tracking & project updates. Weekly 1:1 sync with Chief of Staff/Founders on progress. Monthly Department KPI roll-up + insight reporting. Quarterly Strategic project reviews & retrospectives. Must Have 1–3 years of experience in operations, strategy, consulting, or analytics. Strong data and reporting skills (Excel/Sheets, Looker Studio, or Power BI). Experience with project management tools (ClickUp/Asana/Jira). Excellent written and verbal communication. High ownership mindset with the ability to follow through independently. Good to Have Exposure to Founder’s Office or startup environments. Familiarity with email marketing, eCommerce, or agency business models. Basic SQL or automation knowledge (Zapier, Make, n8n). Comfort with documentation tools like Notion, Confluence, or Loom. What would success look like for you? Founders and Heads rely on you for accurate, timely insights. No project slips without visibility — everything is tracked and escalated. SOPs, knowledge bases, and reporting systems run smoothly under your watch. You’re seen as a problem-solver and clarity creator, not just a task follower. Culture Fitment You’re structured and detail-oriented, but can also move fast when needed. You thrive in cross-functional settings and enjoy connecting dots across teams. You’re curious, data-driven, and love digging into both numbers and processes. You take ownership — founders don’t need to chase you for updates. You embrace feedback and always seek to improve workflows and systems.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. Location : India (Remote) Work Timings: 10am - 7pm IST or 1pm - 10pm IST depending on the role Working Days : Monday to Friday, with 2 alternate Saturdays working Note: Only shortlisted candidates will be contacted About the Role As a Customer Success Coordinator at Optimite, you’ll be the face of our delivery process - managing client communication, coordinating with internal teams, and ensuring campaigns are executed on time and with quality. You’ll act as the bridge between clients and our design, copy, and development teams, ensuring every brief is clear, every risk is flagged early, and every report is accurate. This is a client-facing role that requires strong ownership, attention to detail, and the ability to keep multiple moving parts aligned. What You’ll Do: Client Servicing Run weekly syncs with clients and share clear follow-ups. Build trust and relationships by being the go-to person for client updates. Flag potential risks and blockers early to ensure smooth delivery. Ensure queries and tickets are acknowledged and resolved promptly. Delivery Coordination Write clear briefs in ClickUp for design, copy, and dev teams. Ensure campaign deadlines are met and handovers happen without gaps. Coordinate with cross-functional teams to resolve dependencies quickly. Maintain accountability so nothing falls through the cracks. Risk & Escalations Proactively identify risks before deadlines slip. Escalate unresolved issues to senior leadership with recommended solutions. Frame solutions, not just problems, when raising risks. Support urgent fixes with clarity and speed. Reporting & Documentation Maintain accurate client status reports and share them. Ensure ClickUp tasks are fully updated with descriptions, attachments, and due dates. Keep task logs accurate with minimal mismatches between planned and delivered. Share regular updates with clients and internal teams. Must-Have Skills 2–4 years of experience in account management, client servicing, or project coordination (agency experience is a plus). Strong organizational skills and experience using project management tools (ClickUp, Asana, or similar). Excellent communication skills (written and verbal) with a client-first mindset. Ability to manage multiple stakeholders and deadlines without losing detail. Strong problem-solving and escalation skills. Good-to-Have Skills Experience in email marketing or digital marketing projects. Familiarity with Figma, Klaviyo, or similar email platforms. Exposure to reporting tools (Google Sheets, Data Studio, etc.). Ability to spot workflow inefficiencies and suggest improvements. What Success Looks Like Clients feel informed, supported, and confident in delivery. Campaigns and flows move from brief to live without delays. Risks are flagged early and handled before they become problems. Reports and updates are always accurate and on time. Culture Fit You believe in structure and clarity - no messy handovers. You thrive in a fast-paced environment with global clients. You’re proactive: you don’t wait for problems, you anticipate them. You balance empathy with accountability, keeping both clients and internal teams aligned.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. Location: India (Remote) Work Timings : 10am - 7pm IST or 1pm - 10pm IST depending on the role Working Days : Monday to Friday, with 2 alternate Saturdays working Note : Only shortlisted candidates will be contacted About the Role As an Account Manager at Optimite, you’ll be the face of our delivery process - managing client communication, coordinating with internal teams, and ensuring campaigns are executed on time and with quality. You’ll act as the bridge between clients and our design, copy, and development teams, ensuring every brief is clear, every risk is flagged early, and every report is accurate. This is a client-facing role that requires strong ownership, attention to detail, and the ability to keep multiple moving parts aligned. What You’ll Do Client Servicing Run weekly syncs with clients and share clear follow-ups. Build trust and relationships by being the go-to person for client updates. Flag potential risks and blockers early to ensure smooth delivery. Ensure queries and tickets are acknowledged and resolved promptly. Delivery Coordination Write clear briefs in ClickUp for design, copy, and dev teams. Ensure campaign deadlines are met and handovers happen without gaps. Coordinate with cross-functional teams to resolve dependencies quickly. Maintain accountability so nothing falls through the cracks. Risk & Escalations Proactively identify risks before deadlines slip. Escalate unresolved issues to senior leadership with recommended solutions. Frame solutions, not just problems, when raising risks. Support urgent fixes with clarity and speed. Reporting & Documentation Maintain accurate client status reports and share them. Ensure ClickUp tasks are fully updated with descriptions, attachments, and due dates. Keep task logs accurate with minimal mismatches between planned and delivered. Share regular updates with clients and internal teams. Must-Have Skills 2–4 years of experience in account management, client servicing, or project coordination (agency experience is a plus). Strong organizational skills and experience using project management tools (ClickUp, Asana, or similar). Excellent communication skills (written and verbal) with a client-first mindset. Ability to manage multiple stakeholders and deadlines without losing detail. Strong problem-solving and escalation skills. Good-to-Have Skills Experience in email marketing or digital marketing projects. Familiarity with Figma, Klaviyo, or similar email platforms. Exposure to reporting tools (Google Sheets, Data Studio, etc.). Ability to spot workflow inefficiencies and suggest improvements. What Success Looks Like Clients feel informed, supported, and confident in delivery. Campaigns and flows move from brief to live without delays. Risks are flagged early and handled before they become problems. Reports and updates are always accurate and on time. Culture Fit You believe in structure and clarity - no messy handovers. You thrive in a fast-paced environment with global clients. You’re proactive: you don’t wait for problems, you anticipate them. You balance empathy with accountability, keeping both clients and internal teams aligned.
About Optimite Optimite is on a mission to become the world’s #1 email execution partner for ecommerce brands. We’ve scaled to 170+ brands through referrals and hustle, but now we’re building something bigger: a media engine that tells our story and delivers immense value to our community. This isn’t just marketing. It’s episodic storytelling - two parallel shows: Founder POV personal stories, discipline, decisions, struggles. Optimite POV playbooks, lifecycle frameworks, case studies. We want to build shows people follow - not campaigns they scroll past. We need a Creative Producer to make this real. Someone who can shape stories, visualize content, and lead the production process end-to-end. Team Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. About the Role As Creative Producer, you’ll be the showrunner of Optimite’s content engine. You’ll work directly with the founders to transform messy ideas into compelling stories that scale across LinkedIn, Instagram, YouTube Shorts, and newsletters. This role is about direction, not just execution. You’ll design the action plan, script the beats, brief the crew, and review the output so every piece lands with clarity and consistency. What You’ll Do Story Strategy Define narrative arcs for both Founder POV and Optimite POV shows. Script story beats: setup, struggle, lesson, reflection. Extract insights from founder sessions and shape them into publishable content. Production Planning Create briefs, shot lists, and storyboards for shoots. Direct cameramen and editors to capture the right tone, angles, and B-roll. Ensure assets are native to each platform (LinkedIn, Instagram, YouTube Shorts, newsletters). Content Calendar & Action Plan Build a weekly/monthly publishing roadmap. Maintain a consistent pipeline: 1 founder drop + 1 company drop weekly. Keep both lanes clear: personal storytelling vs company playbooks. Creative Direction & Quality Control Review edits and provide feedback to maintain pacing, voice, and storytelling. Uphold Optimite’s content principles: transparency > polish, value > vanity. Build and enforce creative standards across the team. System Building Organize all footage into a reusable library (themes: discipline, scaling, lifecycle). Build playbooks so future editors/designers can onboard quickly. What Success Looks Like (First 90 Days) Ship the first “New Chapter” founder video + first Optimite lifecycle breakdown. Build a backlog of 20+ publish-ready content pieces. Establish a weekly publishing rhythm across LinkedIn, Instagram, and Shorts. Create structured briefs so editors can execute with minimal friction. Build a content library of 50+ reusable clips/B-roll. Must Have 4+ years of experience in creative production, content strategy, or storytelling (agency, media, or startup background). Strong skills in scripting, storyboarding, and narrative design. Ability to visualize and direct shoots/edits, even if not hands-on. Deep understanding of platform-native storytelling (LinkedIn, IG, YouTube Shorts). Organized and proactive - able to turn chaos into structured plans. Good to Have Experience working with founders, creators, or media-driven startups. Familiarity with editing tools (Premiere Pro, Final Cut, DaVinci Resolve). Experience with content libraries and production workflows. Comfort with cross-functional collaboration (design, marketing, ops). Why Join Optimite? This is not a standard “content team” role. You’ll be shaping how Optimite tells its global story and how thousands of people learn from our playbooks. You won’t just make content; you’ll document a journey that people will come back to for years.
About Optimite Optimite is on a mission to become the world’s #1 email execution partner for ecommerce brands. We’ve scaled to 170+ brands through referrals and hustle, but now we’re building something bigger: a media engine that tells our story and delivers immense value to our community. This isn’t just marketing. It’s episodic storytelling - two parallel shows: Founder POV personal stories, discipline, decisions, struggles. Optimite POV playbooks, lifecycle frameworks, case studies. We want to build shows people follow - not campaigns they scroll past. We need a Creative Producer to make this real. Someone who can shape stories, visualize content, and lead the production process end-to-end. Team Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. About the Role As Creative Producer, you’ll be the showrunner of Optimite’s content engine. You’ll work directly with the founders to transform messy ideas into compelling stories that scale across LinkedIn, Instagram, YouTube Shorts, and newsletters. This role is about direction, not just execution. You’ll design the action plan, script the beats, brief the crew, and review the output so every piece lands with clarity and consistency. What You’ll Do Story Strategy Define narrative arcs for both Founder POV and Optimite POV shows. Script story beats: setup, struggle, lesson, reflection. Extract insights from founder sessions and shape them into publishable content. Production Planning Create briefs, shot lists, and storyboards for shoots. Direct cameramen and editors to capture the right tone, angles, and B-roll. Ensure assets are native to each platform (LinkedIn, Instagram, YouTube Shorts, newsletters). Content Calendar & Action Plan Build a weekly/monthly publishing roadmap. Maintain a consistent pipeline: 1 founder drop + 1 company drop weekly. Keep both lanes clear: personal storytelling vs company playbooks. Creative Direction & Quality Control Review edits and provide feedback to maintain pacing, voice, and storytelling. Uphold Optimite’s content principles: transparency > polish, value > vanity. Build and enforce creative standards across the team. System Building Organize all footage into a reusable library (themes: discipline, scaling, lifecycle). Build playbooks so future editors/designers can onboard quickly. What Success Looks Like (First 90 Days) Ship the first “New Chapter” founder video + first Optimite lifecycle breakdown. Build a backlog of 20+ publish-ready content pieces. Establish a weekly publishing rhythm across LinkedIn, Instagram, and Shorts. Create structured briefs so editors can execute with minimal friction. Build a content library of 50+ reusable clips/B-roll. Must Have 4+ years of experience in creative production, content strategy, or storytelling (agency, media, or startup background). Strong skills in scripting, storyboarding, and narrative design. Ability to visualize and direct shoots/edits, even if not hands-on. Deep understanding of platform-native storytelling (LinkedIn, IG, YouTube Shorts). Organized and proactive - able to turn chaos into structured plans. Good to Have Experience working with founders, creators, or media-driven startups. Familiarity with editing tools (Premiere Pro, Final Cut, DaVinci Resolve). Experience with content libraries and production workflows. Comfort with cross-functional collaboration (design, marketing, ops). Why Join Optimite? This is not a standard “content team” role. You’ll be shaping how Optimite tells its global story and how thousands of people learn from our playbooks. You won’t just make content; you’ll document a journey that people will come back to for years.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. Location : India (Remote) Work Timings: 10am - 7pm IST or 1pm - 10pm IST depending on the role Working Days : Monday to Friday, with 2 alternate Saturdays working Note: Only shortlisted candidates will be contacted About the Role As a Customer Success Executive at Optimite, you’ll be the face of our delivery process - managing client communication, coordinating with internal teams, and ensuring campaigns are executed on time and with quality. You’ll act as the bridge between clients and our design, copy, and development teams, ensuring every brief is clear, every risk is flagged early, and every report is accurate. This is a client-facing role that requires strong ownership, attention to detail, and the ability to keep multiple moving parts aligned. What You’ll Do: Client Servicing Run weekly syncs with clients and share clear follow-ups. Build trust and relationships by being the go-to person for client updates. Flag potential risks and blockers early to ensure smooth delivery. Ensure queries and tickets are acknowledged and resolved promptly. Delivery Coordination Write clear briefs in ClickUp for design, copy, and dev teams. Ensure campaign deadlines are met and handovers happen without gaps. Coordinate with cross-functional teams to resolve dependencies quickly. Maintain accountability so nothing falls through the cracks. Risk & Escalations Proactively identify risks before deadlines slip. Escalate unresolved issues to senior leadership with recommended solutions. Frame solutions, not just problems, when raising risks. Support urgent fixes with clarity and speed. Reporting & Documentation Maintain accurate client status reports and share them. Ensure ClickUp tasks are fully updated with descriptions, attachments, and due dates. Keep task logs accurate with minimal mismatches between planned and delivered. Share regular updates with clients and internal teams. Must-Have Skills 2–4 years of experience in account management, client servicing, or project coordination (agency experience is a plus). Strong organizational skills and experience using project management tools (ClickUp, Asana, or similar). Excellent communication skills (written and verbal) with a client-first mindset. Ability to manage multiple stakeholders and deadlines without losing detail. Strong problem-solving and escalation skills. Good-to-Have Skills Experience in email marketing or digital marketing projects. Familiarity with Figma, Klaviyo, or similar email platforms. Exposure to reporting tools (Google Sheets, Data Studio, etc.). Ability to spot workflow inefficiencies and suggest improvements. What Success Looks Like Clients feel informed, supported, and confident in delivery. Campaigns and flows move from brief to live without delays. Risks are flagged early and handled before they become problems. Reports and updates are always accurate and on time. Culture Fit You believe in structure and clarity - no messy handovers. You thrive in a fast-paced environment with global clients. You’re proactive: you don’t wait for problems, you anticipate them. You balance empathy with accountability, keeping both clients and internal teams aligned.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. Location : India (Remote) Work Timings: 10am - 7pm IST or 1pm - 10pm IST depending on the role Working Days : Monday to Friday, with 2 alternate Saturdays working Note: Only shortlisted candidates will be contacted About the Role As a Customer Success Coordinator at Optimite, you’ll be the face of our delivery process - managing client communication, coordinating with internal teams, and ensuring campaigns are executed on time and with quality. You’ll act as the bridge between clients and our design, copy, and development teams, ensuring every brief is clear, every risk is flagged early, and every report is accurate. This is a client-facing role that requires strong ownership, attention to detail, and the ability to keep multiple moving parts aligned. What You’ll Do: Client Servicing Run weekly syncs with clients and share clear follow-ups. Build trust and relationships by being the go-to person for client updates. Flag potential risks and blockers early to ensure smooth delivery. Ensure queries and tickets are acknowledged and resolved promptly. Delivery Coordination Write clear briefs in ClickUp for design, copy, and dev teams. Ensure campaign deadlines are met and handovers happen without gaps. Coordinate with cross-functional teams to resolve dependencies quickly. Maintain accountability so nothing falls through the cracks. Risk & Escalations Proactively identify risks before deadlines slip. Escalate unresolved issues to senior leadership with recommended solutions. Frame solutions, not just problems, when raising risks. Support urgent fixes with clarity and speed. Reporting & Documentation Maintain accurate client status reports and share them. Ensure ClickUp tasks are fully updated with descriptions, attachments, and due dates. Keep task logs accurate with minimal mismatches between planned and delivered. Share regular updates with clients and internal teams. Must-Have Skills 2–4 years of experience in account management, client servicing, or project coordination (agency experience is a plus). Strong organizational skills and experience using project management tools (ClickUp, Asana, or similar). Excellent communication skills (written and verbal) with a client-first mindset. Ability to manage multiple stakeholders and deadlines without losing detail. Strong problem-solving and escalation skills. Good-to-Have Skills Experience in email marketing or digital marketing projects. Familiarity with Figma, Klaviyo, or similar email platforms. Exposure to reporting tools (Google Sheets, Data Studio, etc.). Ability to spot workflow inefficiencies and suggest improvements. What Success Looks Like Clients feel informed, supported, and confident in delivery. Campaigns and flows move from brief to live without delays. Risks are flagged early and handled before they become problems. Reports and updates are always accurate and on time. Culture Fit You believe in structure and clarity - no messy handovers. You thrive in a fast-paced environment with global clients. You’re proactive: you don’t wait for problems, you anticipate them. You balance empathy with accountability, keeping both clients and internal teams aligned.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. Location : India (Remote) Work Timings: 10am - 7pm IST or 1pm - 10pm IST depending on the role Note: Only shortlisted candidates will be contacted About the Role As an Klaviyo Email Developer at Optimite, you’ll go beyond static templates and build advanced, dynamic, and automated email experiences that drive measurable impact. You’ll own Klaviyo flows, personalization logic, and integrations with eCommerce platforms - while ensuring every campaign is fully tested, optimized, and delivered error-free. You’ll also play a key role in innovation - experimenting with new tools, frameworks, and automation to improve efficiency. Alongside development, you’ll mentor junior developers, support account managers with data and API queries, and contribute to our internal design and code systems. What You’ll Do Advanced Klaviyo & Automation Architect advanced multi-branch flows for lifecycle marketing. Build and optimize personalization at scale across campaigns. Integrate external tools, platforms, and APIs (Shopify, loyalty apps, etc.). Monitor and optimize Klaviyo performance metrics (CTR, deliverability, conversions). QA & Optimization Lead advanced testing using Litmus and other QA tools. Debug API, data feed, and rendering issues across clients. Conduct root cause analysis after errors and maintain logs. Ensure builds go live with minimal revisions or fixes. Innovation & Tools Research and pilot new tools, frameworks, and automation solutions. Share practical AI and automation use-cases with the team. Build small internal automation scripts to streamline workflows. Contribute to design system and reusable code improvements. Mentorship Mentor and guide junior developers with regular check-ins. Run periodic training sessions on best practices and advanced Klaviyo usage. Provide peer reviews for development builds before final delivery. Support account managers with API, data integration, or technical queries. Must-Have Skills 4+ years of experience in email development with Klaviyo or similar ESPs. Strong understanding of HTML, CSS, and responsive email frameworks. Experience with advanced Klaviyo flows, personalization, and API integrations. Proficiency in QA tools (Litmus, Email on Acid) and debugging methods. Strong problem-solving and troubleshooting ability. Good-to-Have Skills Experience building internal automation tools or scripts (JS, Python). Familiarity with eCommerce platforms like Shopify, Magento, or WooCommerce. Knowledge of analytics/reporting in Klaviyo or Google Analytics. Contributions to design systems or internal dev libraries. Prior mentorship or training enablement experience. What Success Looks Like Advanced Klaviyo flows and campaigns run seamlessly with minimal errors. Client campaigns are fully tested, optimized, and delivered on time. Internal tools, scripts, or process improvements save measurable time. Junior developers are supported and mentored to deliver at high standards. AMs and clients see you as the go-to expert for all technical queries. Culture Fit You’re detail-obsessed and see QA as non-negotiable. You thrive on solving technical challenges and pushing boundaries in automation. You’re proactive in testing, optimizing, and suggesting improvements. You enjoy mentoring others while still owning deep technical builds yourself.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. About the Role As a Videographer at Optimite, you’ll be responsible for capturing and producing high-quality video content across founder storytelling, brand documentaries, behind-the-scenes shoots, and digital campaigns. You’ll work closely with the Creative Producer and Founders to plan, shoot, and edit videos that bring Optimite’s vision to life across platforms like LinkedIn, YouTube, Instagram, and Shorts. This is not a studio role, you’ll be out in the field, on the move, shooting fast and editing faster. What will you do? As a Videographer, you’ll focus on Pre-Production & Story Planning (25%), Filming & Direction (50%), and Editing & Post-Production (25%). Pre-Production & Story Planning (25%) Collaborate with the Creative Producer and Founders to understand shoot objectives and story direction. Scout locations, plan angles, and visualize narrative flow before the shoot. Prepare equipment, lighting setups, and backup gear for each project. Participate in creative brainstorming to bring unique visual ideas to every story. Filming & Direction (50%) Capture cinematic footage during shoots - from founder storytelling to brand showcases. Handle camera setup, lighting, framing, and movement to create emotion and impact. Direct on-ground scenes, ensuring talent feels natural and confident on camera. Travel across cities (and occasionally countries) for on-location shoots. Maintain consistency in visual tone, exposure, and style across projects. Editing & Post-Production (25%) Edit and color-grade videos for various platforms (LinkedIn, YouTube Shorts, Instagram Reels). Sync audio, add subtitles, transitions, and brand elements. Collaborate with motion designers and sound editors where needed. Maintain a library of raw footage and reusable clips for future content. What would success look like for you? You produce 2–3 high-quality videos weekly that align with Optimite’s storytelling goals. Each video reflects cinematic storytelling and founder authenticity. You travel comfortably, shoot independently, and deliver on tight timelines. Your footage becomes part of Optimite’s growing content library and narrative voice. Must Have 3+ years of experience in videography, filmmaking, or cinematography. Strong camera skills (Sony, Canon, or Blackmagic preferred). Proficiency in Adobe Premiere Pro or Final Cut Pro. Strong understanding of lighting, sound, and composition. Willingness to travel frequently for shoots (domestic and international). A portfolio that shows cinematic storytelling and human-centered content. Good to Have Drone operation experience. Familiarity with color grading (DaVinci Resolve). Experience creating content for founders, creators, or startups. Basic motion graphics knowledge. Interest in documentary-style storytelling or creator-led content. Culture Fitment You love stories that make people feel something. You thrive in fast-paced, unpredictable, and creative environments. You believe that shooting isn’t just about the camera - it’s about emotion and context. You’re resourceful, proactive, and take pride in your craft. You’re as comfortable shooting on a beach at sunrise as you are editing in a midnight sprint.
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. Location: India (Remote) Work Timings : 10am - 7pm IST or 1pm - 10pm IST depending on the role Working Days : Monday to Friday, with 2 alternate Saturdays working Note: Only shortlisted candidates will be contacted We’re now building a media and distribution engine to take Optimite global. That means: Founders telling raw stories (discipline, mistakes, decisions). Optimite publishing authority content (playbooks, teardowns, reports). Both lanes running in parallel, compounding reach, credibility, and pipeline. This role is about owning that engine: designing programs and distributing them at scale. We’re looking for a Program & Distribution Lead to turn Optimite’s stories and expertise into programs that the ecommerce industry looks forward to and to make sure those programs actually reach the right people at scale. This isn’t a “community manager” job or a “content marketer” job. It’s closer to being a showrunner with growth DNA: You’ll create repeatable formats (roundtables, playbooks, reports). You’ll ensure every piece has a distribution plan (LinkedIn, YouTube, IG, newsletters, podcasts, paid). You’ll set up the ops so the system can scale. What You’ll Do: Program Design & Launch Design and run Optimite’s first branded programs: The Best Email Design Newsletter - a weekly go-to for retention and CRM leaders. Lifecycle & Retention Roundtables - invite-only discussions for industry operators. The D2C Growth Report - quarterly teardown and insights report. Start small with pilots evolve into polished, repeatable programs. Ensure every program creates content assets recaps, swipe files, guides, and templates. Optimite Brand & Content Authority Build Optimite’s brand layer through high-value content formats: Playbooks (e.g. BFCM Guide, Retention Mastery, Lifecycle Playbook ). Templates, swipe files, teardown reports, and newsletters. Collaborate with design, content, and marketing ops to make every output polished, scalable, and consistent. Publish 4–6 Optimite-branded posts/snippets per month derived from events, reports, or guides. Repurpose insights into ToFu assets that drive awareness and inbound interest. Distribution at Scale Own distribution across LinkedIn, newsletters, podcasts, YouTube, and industry communities. Pair organic + paid to drive consistent reach and awareness. Build for return value - content people subscribe to, save, and reference. Create a repeatable distribution system that compounds reach each month. Ops & Systems Set up ClickUp workflows for programs, content, and distribution. Create KPI dashboard tracking attendance, subscribers, assets shipped, and inbound signals. Write playbooks & SOPs so the brand engine can scale independently. Must-Have Proven experience designing and running programs (e.g. webinars, benchmark reports, playbooks, teardown series). Strong understanding of distribution mechanics across LinkedIn, YouTube, Instagram, newsletters, and paid retargeting. Ability to turn raw founder input into publishable assets (POV blogs, case studies, swipe files). Comfort with ops tools (ClickUp, HubSpot/Pipedrive, GA4, Looker Studio) to track programs and ROI. Strong storytelling and writing skills - can draft LinkedIn posts, event recaps, and thought-leadership pieces. Analytical mindset - can measure KPIs (reach, engagement, inbound leads) and tie them to pipeline. Community-building experience - convening small groups (roundtables, AMAs, Slack/Discord) and extracting content from them. Hands-on execution - not just strategy; you can ship content, run events, and set up systems yourself. Good-to-Have Prior experience in B2B SaaS, ecommerce tools, or agency marketing. Comfort with video workflows (briefing editors, shaping cuts for YouTube Shorts/LinkedIn). Exposure to enterprise audiences and what makes authority content resonate with them. Familiarity with paid media (LinkedIn Ads, YouTube Ads, Meta retargeting). Ability to moderate events or webinars (comfortable on camera or live). Global exposure worked with remote-first, international teams. Interest in fitness/lifestyle storytelling (to align with Optimite’s founder narrative).
About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. Location : India (Remote) Work Timings: 10am - 7pm IST or 1pm - 10pm IST depending on the role Working Days: Monday to Friday, with 2 alternate Saturdays working Note : Only shortlisted candidates will be contacted About the Role As the Head of Design (Email Marketing), you will lead a team of designers focused on producing high-impact, conversion-driven email campaigns for global eCommerce brands. You’ll be the creative anchor of the department - responsible for driving design quality, mentoring talent, and collaborating cross-functionally with Operations, Development, and Copy teams. You’ll set the tone for design standards, build scalable systems, and lead creative initiatives that directly influence brand outcomes. Your role goes beyond visual design. You’ll be creating a design culture that values craftsmanship, discipline, and growth - where every project delivers measurable impact. What will you do? As the Head of Design, you’ll focus on Creative Leadership (40%), Team Development and Systems (35%), and Cross-Functional Collaboration (25%). Creative Leadership (40%) Define the creative direction and uphold design excellence across all client campaigns. Balance creativity with business outcomes, ensuring every design drives engagement and conversions. Conduct creative reviews and ensure design output aligns with brand tone, strategy, and performance goals. Encourage experimentation while maintaining visual consistency and brand discipline. Metrics You’ll Influence: Consistency of creative output across clients. Client satisfaction and design approval rates. Improvement in design quality over time. Team Development and Systems (35%) Coach and mentor a team of 8–10 designers, nurturing both creative and process-oriented skills. Conduct regular design audits, portfolio reviews, and internal feedback sessions. Build and maintain Optimite’s design system and component libraries in Figma. Work with the Head of Operations to streamline workflows, define SOPs, and improve design-to-dev handoffs. Metrics You’ll Influence: Team engagement and output efficiency. Reduction in design revisions and rework. Adoption of design systems across the team. Cross-Functional Collaboration (25%) Collaborate closely with the Operations, Copy, and Development teams to ensure unified campaign delivery. Partner with Account Managers to align timelines and client expectations. Work with Developers to ensure accurate email rendering across ESPs. Build a culture of proactive communication and shared ownership across teams. Metrics You’ll Influence: On-time project delivery. Quality of inter-team collaboration. Reduction in feedback cycles between teams. What would success look like for you? Designers consistently deliver on-brand, high-quality, and conversion-focused emails. Scalable systems are in place for fast and error-free delivery. Team morale and creative motivation stay high even during peak workload. Communication between Design, Operations, and Growth teams flows seamlessly. The design department becomes a benchmark for quality and consistency across Optimite. Must Have 5+ years of experience in design with at least 2 years in a leadership or mentorship role. Strong understanding of digital design for performance campaigns (email, web, or product). Hands-on expertise in Figma, with experience setting up and managing libraries. Deep understanding of responsive design and QA standards. Proven ability to balance creativity, timelines, and process rigor. Excellent communication and collaboration skills. Good to Have Prior experience in email design or working with ESPs like Klaviyo, Omnisend, or Mailchimp. Exposure to B2B or eCommerce campaign environments. Familiarity with HTML email rendering constraints. Experience building or managing remote creative teams. Comfort with design analytics, A/B testing, and performance reviews. Culture Fitment You believe great design comes from clarity, not complexity. You thrive in fast-paced environments and love building structure from scratch. You lead by example and believe accountability and empathy can coexist. You are detail-oriented but understand when to zoom out for the bigger picture. You’re not just here to manage a team - you’re here to build a culture of creative excellence.