Optical Technician

• Assist customers in selecting and fitting eyeglasses and contact lenses as per their prescription.
• Recommend appropriate lens types, frame styles, and add-on features based on lifestyle and visual needs.
• Accurately document customer prescriptions and preferences for future reference.
• Coordinate with optometrists to ensure customers receive complete and accurate vision care solutions.
• Stay informed about the latest trends in eyewear fashion, materials, and optical technologies.
• Ensure outstanding customer service to build trust, encourage repeat visits, and boost referrals.
• Monitor and manage inventory of eyewear, accessories, and maintenance tools.
• Help with preliminary vision screening and equipment setup for eye exams.

Responsibilities

• Guide customers in choosing the right eyewear solutions tailored to their needs.
• Offer detailed explanations of lens options, such as single vision, bifocal, and progressive lenses.
• Maintain up-to-date customer profiles and prescription records with accuracy.
• Support optometrists by preparing patients and assisting during examinations.
• Keep display shelves clean, well-stocked, and in line with visual merchandising standards.
• Process orders, adjustments, and repairs with attention to detail.
• Follow up with customers regarding order status, fitting, and post-sale support.
• Stay educated about optical tools, coatings (anti-glare, blue-light filters), and frame durability features.

Requirements

• Diploma in Optometry, Certificate in Optical Dispensing, or equivalent experience in optical retail.
• Strong understanding of lens types, frame materials, and customer lifestyle matching.
• Excellent verbal communication and sales skills.
• Ability to build rapport and educate customers with clarity and patience.
• Familiarity with optical instruments and basic vision screening tools.
• Organized, punctual, and a team player with attention to detail.
• Prior experience in eyewear retail or an optical clinic is preferred.

Job Type: Full-time

Pay: ₹8,000.00 - ₹20,000.00 per month

Work Location: In person