Ops Sup Analyst 1 - C09(Fraud)

As a Fraud Ops Analyst at our company, your role involves assisting in efforts to minimize fraud risk and prevent loss in coordination with the Fraud Operations team. You will be responsible for ensuring that fraud risk policy and controls are applied effectively to reduce the impact of fraud incidents. Key Responsibilities: - Perform short and long term forecasting analysis as well as standardized fraud analysis - Make informed judgments based on practice and precedence, working within guidelines and under general supervision - Develop and maintain a working knowledge of business/industry standards and practices - Demonstrate a fundamental understanding of how the team collaborates with others to achieve objectives - Identify inconsistencies in data or results, and communicate information concisely and logically - Impact the business directly through the quality of the tasks/services provided Qualifications: - Minimum 5 years of relevant experience in a related role - Knowledge and previous experience in Investigation and Fraud claims process, dispute, and Chargeback - Experience in trend analysis and alerts in early fraud detection - Extensive knowledge of the Bank's Transactional Processing platforms - Proficiency in Microsoft Office and Access - Consistently demonstrates clear and concise written and verbal communication - Demonstrated ability to remain unbiased in a diverse working environment - Willingness to work in US shift/night shifts Education: - Bachelor's degree Please note that Citi is an equal opportunity and affirmative action employer. As a Fraud Ops Analyst at our company, your role involves assisting in efforts to minimize fraud risk and prevent loss in coordination with the Fraud Operations team. You will be responsible for ensuring that fraud risk policy and controls are applied effectively to reduce the impact of fraud incidents. Key Responsibilities: - Perform short and long term forecasting analysis as well as standardized fraud analysis - Make informed judgments based on practice and precedence, working within guidelines and under general supervision - Develop and maintain a working knowledge of business/industry standards and practices - Demonstrate a fundamental understanding of how the team collaborates with others to achieve objectives - Identify inconsistencies in data or results, and communicate information concisely and logically - Impact the business directly through the quality of the tasks/services provided Qualifications: - Minimum 5 years of relevant experience in a related role - Knowledge and previous experience in Investigation and Fraud claims process, dispute, and Chargeback - Experience in trend analysis and alerts in early fraud detection - Extensive knowledge of the Bank's Transactional Processing platforms - Proficiency in Microsoft Office and Access - Consistently demonstrates clear and concise written and verbal communication - Demonstrated ability to remain unbiased in a diverse working environment - Willingness to work in US shift/night shifts Education: - Bachelor's degree Please note that Citi is an equal opportunity and affirmative action employer.