Operations Team Leader, AS

Job Description

Role Description The Associate is a First Level Manager who will be required to manage the day to day activities of the Reconciliation process. Would serve as a People Manager with a very strong Subject Matter Expertise to resolve queries from team members and resolving parties alike. Aided by a Process Supervisor, the Team Manager helps address the process issues faced by the team. Candidate/Applicant would work very closely with the team members, AVP/VP, resolving parties and external custodians to keep the number and value of ageing Cash & Position breaks under control. Your key responsibilities Functional Responsibilities Have deep knowledge of the Reconciliation process and the associated Investment and Accounting Book of Records. An associated understanding of Swifts / internal feeds that enable the above. Ability to relate the Reconciliation to upstream and downstream functions. Appreciation of the impact of open Cash & Position breaks and ability to Investigate & Identify the Root Cause and henceforth assign the Cash & Positions break to the correct resolving party for further investigation & resolution. Analytical mindset to reduce the number and value of open breaks so as to minimize risk exposure Work effectively with internal functions such as Trade Processing, Reference Data, Corporate actions, Bookings, Tax etc. and with external Custodians for resolution of breaks. Support with small to medium sized process & functional change initiatives to improve efficiency & reduce risk. Other Responsibilities / Tasks Help the team members perform primary investigation on the Cash and Position breaks and manage their queries and escalations from the Front Office and Resolving Parties Be the first point of contact for process & functional issues faced by the team members and front office colleagues. Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes etc) Driving Process Improvement through innovation Manage performance of the team members with a focus on their skill development. Perform regular performance reviews of staff as per Organizational guidelines. Your skills and experience Minimum work experience of 8 years with the last 4 years in a managerial role. Prior experience in Reconciliation of Cash & Positions across Investment and Accounting Book of Records against Custodians Preferably with an Asset Manager, Fund Accountant and / or a Custodian Good understanding of Aladdin and market data platforms like Bloomberg is a plus. Experience in working on medium to large change projects within operational setup. Knowledge of Security and Trade Life Cycle of various financial products is a pre-requisite. A quality mindset with a Six Sigma / Lean background would be a plus Fluency in Microsoft Office skills specifically MS Excel & MS PowerPoint Should demonstrate solution drive approach & innovative thinking. Should be open to work in the required shift Strong people manager with proven track record of working with & developing people. Education / Certification Graduates/Masters with good academic records. Excellent communication & collaboration skills.