Operations Manager

Job Description – Operations Manager
Location - Lower Parel, Mumbai

About the company : Renewcell Cosmedica LLP is a leading company in the cosmetic and wellness industry, committed to delivering high-quality products and services. We take pride in innovation, operational excellence and strong relationships with our vendors and customers.
Role overview :We are seeking an experienced Operations Manager to oversee daily operations, enhance efficiency and drive operational excellence. The role spans inventory management, purchasing, vendor coordination and office administration. Key responsibilities
1. Warehouse operations Oversee all processes related to the receipt, storage and movement of goods within the warehouse. Ensure accurate inward and outward documentation, including GRNs, invoices and delivery challans. Supervise picking, packing and dispatch to ensure timely and error-free order fulfilment. Maintain an organized warehouse layout with proper storage, labelling, safety and hygiene standards.

2. Inventory management Maintain optimal stock levels of finished goods, raw materials and packaging materials. Monitor inventory flow and plan replenishment in coordination with sales and purchase teams. Conduct periodic stock audits and reconcile physical stock with system records. Track batch numbers and expiry dates; take timely action on near-expiry, slow-moving and damaged stock.

3. Purchasing Manage the end-to-end procurement process, from requirement and quotations to purchase orders and receipt. Negotiate pricing, payment terms and delivery timelines with suppliers to ensure cost-effective purchasing. Coordinate with customs agents, freight forwarders and external agencies for clearance of imported goods. Ensure import documentation and duty payments are accurate and completed on time.

4. Vendor management Establish and maintain strong relationships with vendors, including printers, suppliers and service providers. Identify, evaluate and onboard new vendors as per business requirements. Review vendor performance on quality, cost and delivery, and resolve issues promptly. Maintain an updated vendor database with agreements, rates and contact details.

5. Office management Oversee day-to-day administrative functions at the Head Office. Manage facility maintenance, repairs, housekeeping, security and utilities. Coordinate service contracts and AMCs for office equipment and infrastructure. Ensure a safe, organised and efficient workplace for all employees.

6. Staff management Lead, guide and support the warehouse and Head Office teams. Allocate daily tasks, set priorities and monitor team performance. Ensure adherence to company policies, attendance norms and workplace discipline. Identify training needs and support the development of team members.

7. Process optimization Review existing operational processes to identify gaps and inefficiencies. Develop, document and implement SOPs and operational policies. Ensure all operations comply with applicable regulatory and statutory requirements. Drive continuous improvement to reduce costs and improve turnaround time.

8. Cross-department collaboration Work closely with Sales, Marketing, Accounts and Management to align operations with company goals. Plan stock and dispatch requirements in line with sales forecasts and marketing campaigns. Coordinate with Accounts on purchase bills, vendor payments and stock valuation.

9. Data analysis Prepare and maintain MIS reports on inventory, purchases, dispatches and operational costs using Advanced Excel. Analyse operational data to identify trends, problems and improvement opportunities. Apply critical thinking and problem solving to recommend practical solutions. Present findings clearly to all stakeholders with strong attention to detail.

Qualifications:
Bachelor's degree in Business Administration, Operations Management or a related field. Proven experience in operations management, staff leadership and policy development. Strong organisational and leadership skills. Ability to analyse and optimise operational processes. Excellent communication and interpersonal skills for team and vendor coordination. Knowledge of regulatory requirements and compliance standards. Strong proficiency in Advanced Excel (mandatory).

Why join us: Work in a dynamic and growing industry. Be part of an innovative, forward-thinking team. Competitive salary and growth opportunities within the organisation.

How to apply Send your resume to HR at tanvi.s@renewcell.co.in

Pay: ₹40,000.00 - ₹60,000.00 per month

Application Question(s):

• Do you have experience in warehouse operations and inventory management?
• Are you experienced in negotiating with and coordinating multiple vendors?
• Can you work confidently on Advanced Excel for reporting and analysis?
• Can you independently manage purchasing and procurement activities?
• Is a CTC of ₹5–6 LPA acceptable to you?

Experience:

• operations: 3 years (Required)

Work Location: In person