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Operations Manager

10 - 20 years

Pune

Posted:5 hours ago

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Job Description

AI/ML, LLM, Generative AI, Prompt Engineering, Data Annotation, and Human-in-the-Loop Operations

  • Lead large-scale AI/ML and LLM operations programs with 1000+ associates across multiple locations.
  • Establish and scale data annotation, RLHF, prompt engineering, model evaluation, content moderation, and AI training operations.
  • Manage end-to-end client engagement, governance reviews, stakeholder communication, and delivery excellence.
  • Drive workforce planning, hiring strategy, onboarding, training, and capacity management.
  • Define and monitor operational KPIs, SLAs, quality metrics, productivity, and cost optimization initiatives.
  • Lead process improvement, automation, and transformation programs using Lean Six Sigma methodologies.
  • Build governance frameworks, reporting dashboards, and executive-level business reviews.
  • Collaborate with AI Engineers, Data Scientists, Product Teams, and Client Leadership to ensure successful program delivery.
  • Manage budgets, resource utilization, risk mitigation, and business continuity planning.

Preferred Background

  • Experience managing AI data operations teams of

    500-2500+ resources

    .
  • Strong exposure to LLM training, model evaluation, prompt engineering, and AI content quality programs.

Ideal Candidate Profile:

ZENSAR Hiring for Operations Lead role Fill out form

ZENSAR Hiring for Operations Lead role – Fill out form

ZENSAR Hiring for Operations Lead role – Fill out form

Skills Required

Operations Operations management Management

Work Mode

Work from Office

Job Type

Full Time

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