Operations Manager

JOB DESCRIPTION – OPERATIONS MANAGER

Company: Amrit Kaur Artistry

Experience -6-7 year Employee Management And Operation Management

Department: Operations & Management

KEY RESPONSIBILITIES

1. Operations & Team Management

* Oversee daily business operations and ensure smooth functioning across all departments.

* Lead, manage, and coordinate employees to achieve organizational goals and operational targets.

* Assign daily tasks, weekly responsibilities, and monthly objectives to team members.

* Monitor employee productivity, performance, discipline, and task completion.

* Establish clear roles, responsibilities, and reporting structures within the team.

* Conduct regular team meetings to review progress, discuss challenges, and implement solutions.

* Identify performance gaps and develop improvement plans to enhance team efficiency.

* Ensure effective communication and coordination between management and employees.

2. Team Performance & Employee Planning

* Develop and implement performance management systems to track individual and team achievements.

* Set measurable KPIs, targets, deadlines, and performance standards for employees.

* Prepare daily, weekly, and monthly work plans, employee agendas, and task schedules.

* Monitor attendance, task progress, productivity, and overall team contribution.

* Review employee performance and share regular progress reports with management.

* Identify training needs and recommend initiatives to improve employee capabilities.

* Ensure accountability, timely execution, and adherence to company policies and procedures.

* Motivate employees to improve performance and maintain a productive work environment.

3. Business Growth & Strategic Planning

* Develop company growth charts, operational plans, and business development strategies.

* Work closely with senior management to define business objectives and growth priorities.

* Analyze current business performance and identify opportunities for expansion and improvement.

* Prepare short-term and long-term action plans to achieve company targets.

* Track operational progress, business performance, project outcomes, and key growth indicators.

* Identify process gaps and implement strategies to improve efficiency and profitability.

* Coordinate with relevant teams to ensure business plans are converted into actionable tasks.

* Prepare regular operational reports, performance summaries, and growth updates for management.

* Recommend new processes and initiatives that support business expansion and sustainable growth.

4. Logistics & Resource Management

* Plan and manage logistics for events, photoshoots, productions, masterclasses, and artist assignments.

* Coordinate transportation, travel bookings, accommodation, equipment, materials, and other resources.

* Ensure timely availability of required resources at assigned locations.

* Coordinate with vendors, suppliers, service providers, and internal teams.

* Manage schedules, bookings, deliveries, and movement of equipment and materials.

* Maintain proper records of logistical arrangements, requirements, and expenses.

* Resolve last-minute logistical challenges and ensure uninterrupted operations.

* Optimize resource utilization, timelines, and logistical costs.

5. Event Planning & Execution

* Plan, organize, and execute company events, masterclasses, workshops, photoshoots, and promotional activities.

* Develop event schedules, execution plans, timelines, and resource requirements.

* Coordinate with artists, employees, vendors, venues, clients, and other stakeholders.

* Manage event preparation, on-ground coordination, and post-event follow-ups.

* Ensure all teams understand their responsibilities and complete assigned tasks on time.

* Monitor event progress and address operational challenges during execution.

* Ensure events meet the company’s quality standards and professional expectations.

* Review event outcomes and identify opportunities for improvement.

6. Production Management

* Plan and supervise production activities, schedules, resources, and project execution.

* Coordinate with creative teams, artists, stylists, makeup teams, and other relevant departments.

* Ensure production activities are completed within established timelines and quality standards.

* Prepare production schedules, task allocations, checklists, and execution plans.

* Monitor project progress and resolve operational bottlenecks.

* Ensure the availability and proper utilization of production materials, equipment, and manpower.

* Coordinate pre-production, on-site execution, and post-production requirements, as applicable.

* Maintain clear communication between teams to ensure smooth workflow and timely delivery.

7. Artist Management & Coordination

* Manage artist schedules, bookings, assignments, availability, and work commitments.

* Coordinate with artists and their teams for events, shoots, masterclasses, and professional assignments.

* Ensure timely communication of schedules, locations, travel details, and work requirements.

* Arrange the logistics and resources required for artist assignments.

* Coordinate with clients, internal teams, and external stakeholders to ensure smooth execution.

* Manage schedule changes, last-minute requirements, and assignment-related challenges.

* Maintain organized records of artist assignments, schedules, and coordination details.

* Ensure professional communication and a seamless experience for artists and the company.

8. Reporting & Process Improvement

* Prepare daily, weekly, and monthly operational reports for senior management.

* Track task completion, team productivity, project timelines, and operational performance.

* Establish standard operating procedures (SOPs) and improve existing workflows.

* Identify operational risks, recurring challenges, and areas requiring corrective action.

* Ensure proper documentation, coordination, and follow-up across departments.

* Recommend practical solutions to improve efficiency, team performance, and business growth.

QUALIFICATIONS & SKILLS

Educational Qualifications

* Bachelor’s degree in Business Administration, Business Management, Operations Management, or a related field.

* MBA in Operations, Business Administration, or Management will be preferred.

Professional Experience

* 6-7 year Proven experience in operations management, team handling, and business planning.

* Experience in performance management, employee planning, and KPI tracking.

* Practical experience in logistics, event management, production management, and artist coordination.

* Experience in the fashion, beauty, entertainment, luxury, events, or creative industry will be an advantage.

* Demonstrated ability to manage multiple teams, projects, and deadlines simultaneously.

Essential Skills

* Strong team leadership and people management skills.

* Excellent planning, organizational, and execution abilities.

* Ability to develop company growth charts, operational strategies, and performance improvement plans.

* Strong problem-solving, decision-making, and crisis-management skills.

* Excellent coordination and resource management abilities.

* Ability to monitor team performance, set targets, and ensure accountability.

* Strong reporting, documentation, and process improvement skills.

* Vendor management, negotiation, and logistical planning skills.

* Ability to work under pressure and manage last-minute changes effectively.

* Proficiency in MS Excel, Google Sheets, reporting tools, and other business management tools.

Communication Requirements

* Fluent English communication skills are mandatory, both written and verbal.

* Ability to communicate confidently and professionally with senior management, employees, artists, clients, vendors, and international stakeholders.

* Strong presentation, coordination, and interpersonal skills.

* Ability to prepare clear operational reports, business plans, and performance updates in English.

KEY EXPECTATIONS

* Take ownership of overall operational planning, coordination, and execution.

* Maintain high standards of team performance, accountability, and timely delivery.

* Ensure smooth coordination of logistics, events, production, and artist management.

* Develop structured employee agendas, performance plans, and company growth strategies.

* Communicate effectively and professionally with all internal and external stakeholders.

* Support management in achieving company growth objectives through effective planning and execution.

* Maintain confidentiality, professionalism, discipline, and a results-oriented approach.

Pay: ₹50,000.00 - ₹70,000.00 per month

Work Location: In person