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Operations Manager

CJ konsultants

3 - 5 years

5 - 6 Lacs

India

Posted:7 hours ago

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Job Description

Key Responsibilities

  • Support chapters, leadership teams, and members to ensure smooth operations and high engagement.
  • Coordinate events, training sessions, workshops, and visitor meetings.
  • Maintain member databases, CRM systems, dashboards, and performance reports.
  • Track membership renewals, retention, visitor follow-ups, and member conversions.
  • Monitor chapter performance, KPIs, and compliance.
  • Manage calendars, documentation, meeting minutes, invoicing, and administrative tasks.
  • Support chapter growth initiatives and new chapter launches.

Required Skills

  • Advanced Microsoft Excel, Google Workspace, CRM, and PowerPoint.
  • Strong communication, organizational, analytical, and problem-solving skills.
  • Excellent time management, attention to detail, and relationship management abilities.
  • Experience in event coordination, reporting, and operations management.

Qualifications & Experience

  • Graduate in Business Administration, Commerce, Management, Marketing, or a related field; MBA preferred.
  • 3–5 years of experience in operations, administration, customer success, event management, or membership-based organizations.
  • Experience with networking organizations, franchises, or CRM systems is an advantage.

Pay: ₹45,000.00 - ₹55,000.00 per month

Benefits:

  • Paid time off

Ability to commute/relocate:

  • Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Operations management: 3 years (Preferred)

Work Location: In person

Skills Required

CRM Systems Follow UPS Microsoft Excel CRM Powerpoint Strong Communication Attention to Detail Relationship Management Event Coordination Operations Management Business Administration Marketing

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Job Type

Full Time

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CJ konsultants

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