Operations Manager

Job Summary

We are looking for a proactive, responsible, and result-oriented Operations Manager to oversee the day-to-day operations, maintenance, and service management of our crane fleet. The candidate will be responsible for ensuring crane uptime, coordinating maintenance activities, managing technicians and spare parts inventory, controlling operational expenses, and maintaining effective communication with clients and crane operators.

The ideal candidate should have strong coordination, problem-solving, communication, and operational management skills, with the ability to handle field operations and travel as required.

Key Roles & Responsibilities

1. Crane Maintenance & Fleet Management

• Oversee routine and preventive maintenance of cranes to ensure maximum equipment availability and operational efficiency.
• Monitor crane condition, upkeep, and maintenance schedules.
• Ensure timely identification and resolution of mechanical and operational issues.
• Coordinate breakdown maintenance and minimize equipment downtime.
• Maintain proper records of crane servicing, repairs, and maintenance activities.

2. Technician & Service Team Coordination

• Coordinate with technicians for daily maintenance and repair activities.
• Address and resolve technicians' technical queries and operational concerns.
• Monitor technician performance, work progress, and service quality.
• Ensure timely completion of assigned maintenance and repair tasks.

3. Spare Parts & Inventory Management

• Manage crane spare parts inventory and maintain adequate stock levels.
• Monitor spare parts consumption, availability, and replenishment requirements.
• Coordinate procurement of required spare parts.
• Maintain proper inventory records and ensure accountability for spare parts.
• Avoid unnecessary purchases, wastage, and inventory shortages.

4. Expense & Cost Control

• Monitor and control day-to-day operational and maintenance expenses.
• Ensure cost-effective utilization of manpower, materials, and resources.
• Maintain records of operational expenses and submit periodic reports to management.

5. Client Relationship & Communication

• Maintain professional relationships and regular communication with clients.
• Address client queries, complaints, and service-related concerns.
• Coordinate with clients to ensure timely maintenance and service support.

6. Crane Operator Coordination

• Maintain regular communication and coordination with crane operators.
• Coordinate with operators regarding crane condition, maintenance requirements, and breakdown reporting.
• Ensure smooth communication between operators, technicians, and management.

7. Field Operations & Reporting

• Conduct site visits required for operational inspections and coordination.
• Monitor crane condition and maintenance work at different locations.
• Provide regular operational updates and reports to management.
• Ensure smooth coordination between clients, technicians, operators, and the internal team.

Required Skills & Qualifications

• Previous experience in operations management, equipment maintenance, service management, or a related field.
• Experience in heavy equipment, cranes, construction machinery, or industrial equipment will be preferred.
• Strong coordination and team management skills.
• Basic understanding of mechanical maintenance and spare parts management.
• Ability to manage expenses, inventory, and operational records.
• Strong problem-solving and decision-making skills.
• Proficiency in MS Excel and basic computer operations.

Key Expectations

• Ensure maximum crane uptime and minimum breakdowns.
• Maintain effective control over maintenance and operational expenses.
• Ensure proper spare parts availability and inventory management.
• Maintain smooth coordination between technicians, operators, clients, and management.
• Ensure timely resolution of operational and maintenance-related issues.

Job Type: Full-time

Work Location: Field-based and office coordination

Travel Requirement: travel as required

Pay: ₹40,000.00 - ₹59,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time

Work Location: In person