Operations Manager

KRA for Operations / Project Manager - Construction at Thikedaar Dot Com:

1. Project Planning & ExecutionEnd-to-end Project Ownership:

• Responsible for planning, execution, and on-time delivery of all assigned residential / commercial projects.
• Timeline & Budget: Create project schedule, BOQ tracking, and ensure 95%+ on-time and within-budget delivery.
• Resource Allocation: Plan manpower, material, and machinery as per project requirement.

2. Operations ManagementProcess Implementation:

• Implement SOPs of Thikedaar Dot Com for site execution, reporting, and client communication.
• Cost Control: Monitor project cost, reduce wastage, and control variance vs. BOQ.
• Vendor & Contractor Management: Onboarding, negotiation, and performance evaluation of thekedars, subcontractors, and suppliers.

3. Site & Quality ManagementQuality Assurance:

• Ensure quality checks at every stage - structure, finishing, MEP as per company checklist.
• Site Visits: Regular site audits and surprise checks.
• Safety Compliance: Enforce safety protocols and zero-accident compliance.

4. Team LeadershipTeam Handling:

• Manage team of Project Engineers, Finishing Engineers, Foremen, and QC.
• Performance & Training: KRA setting, weekly reviews, and skill training for site staff.

5. Client & Stakeholder Management Client Satisfaction:

• Single point of contact for client updates, weekly progress reports, photos/videos, and issue resolution.
• Coordination: Liaise between client, architect, structural consultant, and internal team.
• NPS: Maintain high client rating and handle escalations.

6. Reporting & Tech AdoptionReporting:

• Daily Progress Report (DPR), material consumption, and budget reports on company app / system.
• Technology: Ensure 100% adoption of Thikedaar Dot Com's tech platform for project tracking.

Pay: ₹15,000.00 - ₹59,000.00 per month

Benefits:

• Internet reimbursement
• Leave encashment
• Provident Fund

Work Location: In person