Operations Manager( Housekeeping and Facility Services)

• Manage the daily activities of the Housekeeping department to include appropriate cleaning of all areas.
• Monitoring the field officers and Training officers.
• Meeting clients and resolving the client queries.
• Responsible for payment follow-up with Client & coordinating with Accounts Department.
• Ensure the respective field officer to track the Invoices for submission to the client on timely manner.
• Coordination with client & inter departmental related payment, invoice, salary, attendance.
• Ensuring proper operational – orientation and monitoring proficiency of the field teams.
• Ensuring the site wise materials and machinery related follow-up and resolving the same.
• Operations control of the respective personnel such as regarding shifts, maintenance of Client premises have to be strictly enforced and monitored regularly.
• Directly responsible in raising the standard of the services, office decorum and procedures and discipline in keeping with the high image of company.
• Responsible to support to the Operation team for smooth operation functions.
• Daily supervision of the housekeeping staff deployed at client place.
• Recruit, schedule and train all new housekeeping staff members as per the shortage.
• Uphold the highest standards of cleanliness, safety, and conduct.
• Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

Required Knowledge/Skills/Job Qualifications:

• Previous experience managing a team of housekeeping employees.
• The ability to anticipate customer needs, change goals and direction quickly and multitask.
• Advanced knowledge of Housekeeping process and procedures.
• Proven excellence in customer service.
• Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
• Demonstrated excellent written and verbal communication skills.

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person