Posted:5 days ago|
Platform:
On-site
Full Time
operations
Aixor Digital is a full-stack digital marketing and brand consulting agency that partners
with ambitious brands across wellness, EV mobility, healthcare, sustainability, and
like Inspiron, NIVA, BloomRaya, FarmsCool, and Nibbles each designed for
measurable growth and cultural relevance.
teams, and systems run like a high-performance engine delivering McKinsey-level
discipline with startup-style agility.
The Operations Manager is responsible for driving efficiency, accountability, and
ensuring that creative, strategy, and marketing teams are synchronized and operating at
peak productivity. You'll manage project timelines, resources, budgets, and workflows
while continuously optimizing agency processes and performance.
Oversee end-to-end project delivery for multiple client accounts from
onboarding to final handover.
ongoing visibility and accountability.
Ensure deadlines are met with uncompromising quality standards.
Track resource allocation across design, strategy, and marketing teams to
balance workloads efficiently.
Lead weekly internal stand-ups and monthly client review syncs.
Drive operational excellence by identifying and removing bottlenecks
proactively.
Maintain strong version control and data hygiene across creative and client files.
Coordinate with finance to manage project budgets, vendor payments, and cost
allocations.
Track project profitability and optimize margins through effective resource
planning.
Support leadership in preparing monthly revenue and cost reports.
Negotiate with freelancers, production vendors, and third-party partners.
Act as the operational glue between creative, strategy, and marketing teams.
Set measurable OKRs for project success and team KPIs.
Conduct periodic performance reviews and identify training or process
improvement needs.
Support hiring and onboarding of new team members, ensuring seamless
integration.
Be the first line of operational communication for clients, ensuring clarity,
accountability, and confidence.
Translate client goals into actionable plans with defined deliverables, owners,
and milestones.
Work with the Founder & CMO on strategic business planning, scaling
processes, and introducing new service lines.
510 years of experience in project or operations management, ideally within
marketing, creative, or consulting firms.
dependencies.
Strong analytical and organizational skills; excellent at managing detail without
losing sight of the big picture.
Strong communication and stakeholder-management abilities.
MBA or equivalent management qualification.
Experience in financial tracking and operational reporting.
Exposure to AI-driven productivity tools and automation platforms.
Prior experience in a digital marketing, branding, or creative agency setup.
Process-driven and disciplined with an entrepreneurial mindset.
Calm under pressure, thrives on deadlines.
Excellent communicator who inspires trust internally and externally.
Balanced between empathy for creative processes and a results-driven
approach.
Constant learner who believes in systems, not chaos.
Timely delivery rate across client projects.
Client satisfaction and feedback scores.
Project profitability and margin improvement.
Team efficiency and resource utilization metrics.
Reduction in operational errors or delays.
Competitive pay package + performance incentives.
Opportunity to work across multiple high-impact brands.
performance.
Access to leadership mentorship, strategic planning, and client relationship
Aixor Digital
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bengaluru, karnataka, india
Salary: Not disclosed
