20334 Operations Management Jobs - Page 19

We are looking for a skilled Team Leader to join our Operations team in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have a strong background in leading teams and driving business growth. Roles and Responsibility Lead and manage a team of professionals to achieve operational excellence and drive business results. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and optimize operations. Coach and mentor team members to enhance their skills and performance. Ensure compliance with company policies ...

We are looking for a highly skilled and experienced Consultant to join our team. The ideal candidate will have a strong background in SAP Business by Design, Zoho, and Java. Roles and Responsibility Collaborate with cross-functional teams to design and implement SAP Business by Design solutions. Develop and maintain complex data models using Zoho and other relevant tools. Provide technical expertise and support to junior team members on SAP Business by Design projects. Analyze business requirements and develop solutions using Java and other programming languages. Work closely with stakeholders to understand business needs and provide recommendations for process improvements. Develop and main...

A Team Leader job description includes setting goals, delegating tasks, and providing guidance and support to a team to achieve business objectives. Key responsibilities involve managing daily operations, fostering a positive and collaborative work environment, monitoring performance, and serving as a liaison between the team and upper management. Essential skills for the role include strong leadership, clear communication, problem-solving, and strategic thinking.

Team & Performance Management Lead and manage teams to achieve operational excellence, ensuring key performance indicators (KPIs) like CSAT, AHT, and SLA adherence are met. Process Optimization & Strategy Identify areas for process improvement, implement best practices, and drive efficiency to enhance customer experience and operational success. Stakeholder & Client Management Act as a key liaison between clients, leadership, and internal teams, ensuring smooth communication and service delivery. People Development & Training Mentor and coach team members, conduct performance evaluations, and drive employee engagement for a high-performing workforce. Compliance & Quality Assurance Ensure adh...

Compliance & Regulatory Oversight Ensure adherence to AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations, policies, and industry standards while monitoring evolving compliance requirements. Operational Excellence & Process Management Lead and manage KYC onboarding, due diligence, transaction monitoring, and risk assessments, ensuring smooth and efficient workflow while maintaining quality and productivity standards. Team Leadership & Training Supervise and develop a high-performing team, conduct regular training on compliance updates, and ensure continuous improvement in AML/KYC operational procedures. Stakeholder & Client Management Act as a key liaison between compliance ...

Team & Performance Management Lead and manage teams to achieve operational excellence, ensuring key performance indicators (KPIs) like CSAT, AHT, and SLA adherence are met. Process Optimization & Strategy Identify areas for process improvement, implement best practices, and drive efficiency to enhance customer experience and operational success. Stakeholder & Client Management Act as a key liaison between clients, leadership, and internal teams, ensuring smooth communication and service delivery. People Development & Training Mentor and coach team members, conduct performance evaluations, and drive employee engagement for a high-performing workforce. Compliance & Quality Assurance Ensure adh...

Requirements: We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitude.

Team & Performance Management Lead and manage teams to achieve operational excellence, ensuring key performance indicators (KPIs) like CSAT, AHT, and SLA adherence are met. Process Optimization & Strategy Identify areas for process improvement, implement best practices, and drive efficiency to enhance customer experience and operational success. Stakeholder & Client Management Act as a key liaison between clients, leadership, and internal teams, ensuring smooth communication and service delivery. People Development & Training Mentor and coach team members, conduct performance evaluations, and drive employee engagement for a high-performing workforce. Compliance & Quality Assurance Ensure adh...

Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34years. 6 days Working. Petrol Allowance given Separately Function: DTH Functional Responsibilities • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy...

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

Team & Performance Management Lead and manage teams to achieve operational excellence, ensuring key performance indicators (KPIs) like CSAT, AHT, and SLA adherence are met. Process Optimization & Strategy Identify areas for process improvement, implement best practices, and drive efficiency to enhance customer experience and operational success. Stakeholder & Client Management Act as a key liaison between clients, leadership, and internal teams, ensuring smooth communication and service delivery. People Development & Training Mentor and coach team members, conduct performance evaluations, and drive employee engagement for a high-performing workforce. Compliance & Quality Assurance Ensure adh...

Compliance & Regulatory Oversight Ensure adherence to AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations, policies, and industry standards while monitoring evolving compliance requirements. Operational Excellence & Process Management Lead and manage KYC onboarding, due diligence, transaction monitoring, and risk assessments, ensuring smooth and efficient workflow while maintaining quality and productivity standards. Team Leadership & Training Supervise and develop a high-performing team, conduct regular training on compliance updates, and ensure continuous improvement in AML/KYC operational procedures. Stakeholder & Client Management Act as a key liaison between compliance ...

Team & Performance Management Lead and manage teams to achieve operational excellence, ensuring key performance indicators (KPIs) like CSAT, AHT, and SLA adherence are met. Process Optimization & Strategy Identify areas for process improvement, implement best practices, and drive efficiency to enhance customer experience and operational success. Stakeholder & Client Management Act as a key liaison between clients, leadership, and internal teams, ensuring smooth communication and service delivery. People Development & Training Mentor and coach team members, conduct performance evaluations, and drive employee engagement for a high-performing workforce. Compliance & Quality Assurance Ensure adh...

We need someone who already has the skills to even call themselves a Senior Operations Manager! Inother words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent. We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and...

Requirements: We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitude.

Team & Performance Management Lead and manage teams to achieve operational excellence, ensuring key performance indicators (KPIs) like CSAT, AHT, and SLA adherence are met. Process Optimization & Strategy Identify areas for process improvement, implement best practices, and drive efficiency to enhance customer experience and operational success. Stakeholder & Client Management Act as a key liaison between clients, leadership, and internal teams, ensuring smooth communication and service delivery. People Development & Training Mentor and coach team members, conduct performance evaluations, and drive employee engagement for a high-performing workforce. Compliance & Quality Assurance Ensure adh...

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...

Job Overview The Operations Manager-2 will drive operational excellence across key functions of the business, ensuring efficient execution of processes, optimizing resources, maintaining quality, and meeting targets. This role will be responsible for leading cross-functional teams and ensuring that daily operations align with the companys strategic objectives. Key Responsibilities 1. Operational Strategy & Planning Develop, refine, and implement operational strategies, policies, and standard operating procedures (SOPs) aligned with organizational goals. Translate strategic objectives into operational plans, set KPIs, and monitor performance. Identify process bottlenecks and propose improveme...

Role Summary The Team Leader is responsible for supervising, motivating, and guiding a team to achieve operational goals, maintain quality standards, and deliver excellent performance. This role requires strong leadership, communication, and problem-solving skills to ensure smooth workflow and team development. Key Responsibilities Lead, motivate, and support a team to meet or exceed performance targets. Plan and delegate daily tasks, ensuring workload is distributed effectively. Monitor team performance through KPIs and provide constructive feedback. Conduct regular team meetings to communicate goals, updates, and expectations. Resolve operational challenges and escalate issues when necessa...

We are looking for a skilled Team Leader with 3 to 9 years of experience to join our team in the BPO industry. The ideal candidate will have a strong background in leading teams and driving business growth. Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learn...

Job Summary The Senior WFM Manager will lead the workforce management function to ensure optimal staffing, forecasting, scheduling, and real-time adjustments in support of operational goals. This role combines strategic oversight, analytics, process improvement, stakeholder collaboration, and people leadership to enhance service levels, cost efficiency, and workforce productivity. Key Responsibilities Forecasting & Capacity Planning Develop and maintain medium to long-term forecasts based on volume, seasonality, business growth, and other demand drivers. Validate historical data and trends, adjust assumptions as needed. Plan capacity to meet Service Level Agreements (SLAs) and business needs...

The HR Service Delivery Specialist will manage and execute HR operational processes, ensuring high-quality employee experiences and compliance with policies. Key Responsibilities: Handle employee lifecycle activities (onboarding, transfers, exits) Manage HR systems and maintain data accuracy Coordinate payroll, benefits, and compliance processes Provide HR support and query resolution to employees Qualifications: Bachelors degree in HR or Business Administration 3-5 years of experience in HR operations or shared services Strong knowledge of HRIS tools and service delivery best practices