21731 Operations Management Jobs - Page 18

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

1. Master Franchisee Management OR Vendor On boarding: Identify potential Master Franchisees and establish partnerships. Responsible for sourcing of new Master Franchisees. Ensure that acquired sites meet the company's legal requirements and coordinate their handover to the project team for ATM deployment. Provide training and support to Master Franchisees on ATM operations, security protocols and Customer Service standards. Monitor Master Franchisee performance, handle concerns and provide resolution between Master Franchisee and Internal stake holders. Assist and communicate frequently with all existing Master Franchisees, ensuring queries / requests are responded appropriately and timely....

Area of Responsibilities: Operations Management Formulate & implement cluster strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent, complaint free, high quality service levels Support and facilitate implementation of co...

Job Description POSITION TITLE: Senior Analyst, Operational Excellence BUSINESS/ORGANIZATION: POSITION REPORTS TO (TITLE): Manager, Operational Excellence POSITION LOCATION: Bengaluru POSITION SUMMARY: All brands strategy, product development and innovation are led and driven by certain PVH affiliates in the US with respect to products under the Calvin Klein, and Tommy Hilfiger sold in NA, Asia and SA; and in the Netherlands with respect to products bearing the Tommy Hilfiger Europe, Calvin Klein Europe with respect and sold in the Asia region. The position in this job description helps the above mentioned PVH related parties meet their operating and strategic needs. (Briefly state the main ...

5+ years of Workday Supply Chain expertise. Hands-on experience with Requisition, Procurement, and Invoice workflows. Strong stakeholder management across Supply Chain functions. Experience in O&M support and Workday upgrade cycles.Experience with marketplace applications (GHX, Prodigo). Familiarity with ParEx system. Good understanding of Workday integrations and ability to troubleshoot EIBs. Responsibilities: Manage and support Workday SCM workflows (Requisition, Procurement, Invoices). Collaborate with Supply Chain stakeholders (Operations, Warehouse, Procurement). Handle O&M activities: access requests, incidents, service requests, enhancements, and projects. Contribute to Workday bi-ann...

What You ll Do Work with the operations team to strategize, manage day-to-day operations and oversee the work flow. Verification of data shared by enterprise users Prepare and provide MIS reports on a regular basis to enterprise users Liaise with enterprise users to understand their needs and demands Formulate Standard Operating Procedures (SOPs) to ensure consistency in internal processes Ensure adoption and adherence to SOPs by all members of the team Provide regular reports and updates to Senior Management Manage and motivate the team to achieve operational targets and goals Ensure that all responsibilities of the team are achieved within the prescribed deadlines Manage vendor relationshi...

What You ll Do o Work with the operations team to strategize, manage day-to-day operations and oversee the work flow o Verification of data shared by enterprise users o Prepare and provide MIS reports on a regular basis to enterprise users o Liaise with enterprise users to understand their needs and demands o Formulate Standard Operating Procedures (SOPs) to ensure consistency in internal processes o Ensure adoption and adherence to SOPs by all members of the team o Provide regular reports and updates to Senior Management o Manage and motivate the team to achieve operational targets and goals o Ensure that all responsibilities of the team are achieved within the prescribed deadlines o Manage...

Experience: Minimum 2 Years Salary: 6 LPA Location: Colaba, Mumbai Job Overview: We are seeking a highly motivated and detail-oriented Senior Operations Executive to join our team in Colaba, Mumbai. The ideal candidate will be responsible for conducting on-site KYC verifications, managing sensitive client data, and ensuring compliance with regulatory requirements. This role requires strong field operations capabilities and a sound understanding of legal and documentation processes. Key Responsibilities: Conduct on-site KYC (Know Your Customer) verifications as per internal and regulatory standards. Visit client locations to collect, verify, and authenticate required documents. Ensure accurac...

Role Description: The Assistant Program Manager will be crucial in helping manage operations using data analytics and process compliance across multiple universities and programs. This will give a unique opportunity to develop and exercise data analytics skills, the ability to develop efficient processes and strong interpersonal and cross-cultural skills. The Assistant Program Manager will work directly with the Program Manager and Head of Program Operations, as well as Australia and Europe-based account managers of the university partners. Their primary responsibility will be to own the end-to-end operations for University partners, thus significantly influencing the shape of the business. ...

No of Vacancy 1 (Female Preferred) Job Location Mira Road Years of Experience 10-15 years Salary Range 12-14 lacs Working Days Monday to Saturday (8.5 hrs for Female 9hrs for Male) Job Purpose To drive seamless delivery of all HR services and support to our employees, and create a world-class employee experience. Roles Responsibilities This role will aim to build operational excellence in HR operations for more than 1800 employees across the globe. Oversee day-to-day operations to support the growth and add to the bottom line of an organization Experience in Managing Plant is must. Define and implement operations strategy, structure, and processes. Interview, hire, train, and mentor the oper...

Job Title: Account Management Manager Job Summary The CRM is responsible for managing and improving call center operations by analyzing performance data, driving operational excellence, and ensuring quality, efficiency, and productivity targets are consistently met. This role partners closely with Operations leadership and clients to achieve business objectives and support continuous improvement. Key Responsibilities Operations Analysis • Review and analyze operational reports, records, and data to ensure quality, efficiency, and productivity targets are achieved. • Monitor changing performance metrics based on client directives, as outlined in Operations Performance Expectations. Reporting ...

About The Role Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLA?¢??s defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such a...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful a...

Responsibilities: * Manage operations from A-Z: planning, execution & improvement * Ensure SLA compliance: set goals, monitor performance & optimize processes * Lead operational teams: recruitment, training & development. Provident fund

Bill Gosling Outsourcing is looking for Process Excellence Analyst to join our dynamic team and embark on a rewarding career journey Review current business processes to identify inefficiencies, bottlenecks, and areas for improvement Based on analysis, develop strategies to improve business processes, including recommendations for process changes and system enhancements Collect and analyze data to measure the effectiveness of process improvements, and to identify additional areas for improvement Ensure that all business processes comply with relevant regulations and policies Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to imp...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful a...

The Centre Manager is the face of a Cultfit centre and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires strong ownership, customer centricity, and a passion for creating an energetic, service-driven fitness environment. 1. Sales & Business Growth Own monthly targets for memberships, renewals, and upsells. Drive walk-in/trial conversions through effective consultations. Manage the entire membership conversion process with clean, consistent, and accurate documentation via portal 2. Centre Operations Management Ensure smooth daily operations using the desired checklist tool Oversee class schedules, tra...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful a...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful a...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful a...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful a...