Operations Executive

Job Description – Operations Executive

Company: UniCliff (E-Learning Platform)

Experience Required: 1–3 years

Salary Range: ₹15,000 – ₹30,000 per month

Work Days: Monday to Saturday

Work Hours: 10:00 AM – 7:00 PM

Location: Noida

About UniCliff

UniCliff is a dynamic e-learning platform offering skill-enhancement courses designed for students and working professionals. We aim to bridge the gap between education and industry requirements through high-quality content, expert-led training, and seamless learning experiences.

Role Overview

We are looking for a proactive Operations Executive to support daily business operations, ensure smooth course delivery, manage coordination between teams, and maintain high service standards for learners and trainers.

Key Responsibilities

• Coordinate with trainers, content teams, and learners to ensure smooth scheduling and course execution
• Manage operations related to live classes, recorded sessions, enrollment, and student support
• Monitor course progress, attendance, and delivery timelines
• Maintain and update operational reports, trackers, dashboards, and documentation
• Support onboarding of instructors, editors, and student batches
• Handle operational queries and escalations, ensuring timely resolution
• Assist in improving workflows and operational processes for better efficiency
• Communicate requirements, feedback, and updates between stakeholders
• Quality check course materials and ensure compliance with platform standards
• Prepare daily/weekly MIS reports for management review

Skills & Qualifications

• Bachelor’s degree in any discipline
• 1–3 years experience in operations, admin, project coordination, or e-learning industry preferred
• Strong communication and stakeholder management skills
• Good knowledge of MS Office/Google Workspace tools
• Problem-solving attitude with attention to detail
• Ability to multitask and manage multiple courses/projects concurrently

Benefits

• Growth opportunities within a fast-scaling edu-tech brand
• Exposure to trending learning technologies and course domains
• Supportive team environment with continuous learning

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person