Operations Executive

0 years

2 - 3 Lacs

Posted:3 weeks ago| Platform: SimplyHired logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Operations Executive
Department: Operations / Customer Support

Job Overview:

We are looking for a proactive and punctual individual to act as the key point of contact between our Logistics and CRM teams, ensuring smooth coordination and timely resolution of delivery-related concerns. The ideal candidate should have basic English communication skills (spoken and written), a strong follow-up personality, and excellent coordination abilities.

Key Responsibilities:

  • Export and monitor daily delayed, pending, and at-risk delivery cases
  • Coordinate with logistics/courier partners to obtain Estimated Delivery Dates (EDDs)
  • Communicate delivery delays and updates to customers clearly and promptly
  • Generate daily/weekly reports on delivery status and escalations
  • Manage and close logistics-related CRM tickets with accurate resolutions
  • Ensure timely follow-ups with internal teams and external partners to avoid escalations

Key Skills & Requirements:

  • Basic spoken and written English
  • Strong follow-up and coordination skills
  • Punctual, organized, and detail-oriented
  • Comfortable working with data and Excel/Google Sheets
  • Prior experience in logistics coordination or customer support is a plus
  • Ability to multitask and manage delivery escalations professionally

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift

Work Location: In person

Application Deadline: 28/06/2025
Expected Start Date: 01/07/2025

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Gurugram, Haryana, India