Operations Coordinator

1 - 3 years

2 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Coordinate with retail store teams to ensure timely aging device processing and completion
  • Track pending, completed, and overdue aging devices across stores
  • Share daily/weekly aging reports with operations and business teams
  • Follow up with store staff for delays, discrepancies, or incomplete aging cases
  • Ensure SOP adherence for device aging, documentation, and system updates
  • Act as a point of contact between store operations, warehouse, and central ops teams
  • Escalate critical aging delays or process issues to the operations head
  • Support store teams in resolving system or process-related issues
  • Maintain accurate MIS and dashboards for retail operations
  • Assist in audits and operational reviews related to aging devices

Key Skills & Competencies

  • Strong coordination and follow-up skills
  • Good understanding of retail operations
  • Data handling and MIS reporting
  • Effective communication (phone, WhatsApp, email)
  • Problem-solving and escalation handling
  • Ability to work with multiple stores simultaneously

Preferred Qualifications

  • Graduate in any discipline
  • Proficient in MS Excel / Google Sheets

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