Operational Support SRE

• Support our Akamai edge setup, including CDN, WAF, botman.
• Fix issues and kep traffic flowing fast to AWS/on-prem origins.
• Write rules to block API threats (like bad JWTs or injections).
• Set up logging with Fluentd or Logstash to Elasticsearch.
• Send metrics to CloudWatch (AWS) or Prometheus (on-prem).
• Build dashboards and alerts for latency, errors, and attacks.

Deliverables

• Enable perpetually-available AWS-based Envoy gateway routing traffic from Akamai.
• WAF blocking 95%+ of test attacks.
• Dashboards showing real-time gateway and origin health.

Qualifications and Skills

Education and Experience:

• B.E in Computer Science Engineering, or equivalent technical degree with strong computer science fundamentals
• Experience in an Agile software development environment
• Excellent communication and collaboration skills with the ability to work in a team-oriented environment

Technical Skills:

• Experience with edge networks (like Akamai) and Envoy or nginx.
• WAF skills (any flavor).
• Hands-on with 2+ of: Fluentd, Logstash, CloudWatch, Elasticsearch

Additional Important Requirements

• Strong Communication

  : Ability to articulate technical concepts clearly to different audiences.

• Collaboration & Teamwork

  : Works well with engineering, operations, and business teams.

• Problem-Solving

  : Logical thinking and troubleshooting mindset.

• Documentation & Knowledge Sharing

  : Contributes to runbooks and operational guides.