Operational Process Analyst

You have the opportunity to join a team that delivers high-quality software to customers at LexisNexis Risk Solutions, a key partner in risk assessment within the Business Services vertical. Your role as a Senior Operational Process Analyst will involve utilizing advanced problem-solving skills to support research design and assignments within change or configuration management processes. **Key Responsibilities:** - Drive adherence to the global change and configuration management process. - Lead process improvement activities. - Conduct testing of service management tools and write process use cases. - Review all production changes for compliance with global change and configuration policies. - Develop modifications and enhancements to global change and configuration policies. - Provide training on change management and tool utilization. - Manage the Change Advisory Board (CAB). - Identify tool improvements for streamlining processes. **Qualifications Required:** - Strong knowledge of batch processing. - Excellent written communication skills. - Strong change management skills. - Understanding of change request processes. - Experience providing analytical support for system interfaces. - Ability to escalate issues using good judgment. If you possess the skills mentioned above, LexisNexis Risk Solutions encourages you to apply for this role, even if you do not meet all criteria. Join a team that thrives in an innovative environment with a real passion for products and teamwork.,