Posted:4 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Lead Operations Monitoring – Job Responsibilities

Operations monitoring focuses on ensuring the day-to-day functioning of business operations runs smoothly.

o Monitor daily operational activities across collections.

o Ensure SLAs, KPIs, and productivity targets are met.

o Identify operational issues, challenges ,

o Ensure teams are following company policies, compliance guidelines, and regulatory requirements.

o Regular analysis operational reports and send to users

o Monitor collection team allocation and collections, visit and work performance.

o Coordinate between operations teams for smooth handovers.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Experience:

  • Project coordination: 1 year (Preferred)

Work Location: In person

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