Operation Executive

Position Overview: The Marriage Fit is seeking a proactive and organized operational manager to join our team. This role involves overseeing day-to-day operations, managing client inquiries, ensuring accurate documentation, and coordinating therapy appointments and follow-ups. The ideal candidate will possess a client-focused approach, strong leadership, and administrative skills to ensure smooth and efficient operations across all therapy-related functions.

Key Responsibilities:

• Manage and guide client inquiries professionally, ensuring a positive experience throughout.
• Clearly articulate and explain therapeutic services to clients, ensuring clarity and comfort.
• Maintain and update accurate records of client interactions, therapy schedules, progress notes, and transaction details.
• Coordinate scheduling and follow-ups between therapists and clients to ensure seamless service delivery.
• Address client concerns promptly and provide precise information about therapy services and procedures.
• Oversee financial transactions, ensuring accuracy and proper documentation.
• Ensure client confidentiality and uphold ethical standards in all operational and administrative tasks.
• Monitor and manage therapy-related operations, identifying areas for process improvement and ensuring daily smooth functioning.

Qualifications:

• MBA, Healthcare Management, Psychology, or a related field.
• 1–2 years of experience in an operations, administrative, or client-facing role (healthcare or therapy setting preferred).
• Strong communication, organizational, and multitasking abilities.
• Basic understanding of therapeutic services or a willingness to learn.
• Proficiency in scheduling, documentation, and handling sensitive client information.
• Familiarity with operational or therapy management software (preferred but not mandatory).

Work Schedule: Timings: 10:00 AM – 7:00 PM
Days: Monday to Saturday
Work Location: In HSR layout, Bangalore, close to the office.
Office Address: 23rd Main Rd, Garden Layout, Sector 2, HSR Layout, Bengaluru, Karnataka 560102

Salary Range:
₹35,000–₹45,000 (based on experience, qualifications & interview performance)

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Location:

• Bangalore, Karnataka (Preferred)

Work Location: In person