Operation Executive (Marketing Agency)

Industry & Sector:

A fast-paced marketing & advertising services environment full-service digital marketing and creative campaign delivery for B2B and B2C clients. We operate cross-functional teams to deliver multi-channel campaigns, analytics-driven optimisation, and client-facing program management.

Primary title (standardized):

Operations Executive

Location & Workplace:

On-site India (office-based role supporting agency operations and client delivery).Role & Responsibilities

• Coordinate end-to-end campaign operations: manage timelines, asset handoffs, creative briefs, QA, and launch checklists to ensure on-time delivery.
• Serve as the operational point-of-contact for client onboarding, briefing, status updates and day-to-day issue resolution.
• Maintain CRM records and project boards; track leads, campaign status, SLAs and handoffs between sales, creative, media and analytics teams.
• Monitor campaign performance using Google Analytics and internal dashboards; prepare clear weekly and monthly performance reports for account teams and clients.
• Own billing and invoicing coordination with finance: prepare billing packs, follow up on approvals, and track payments and budget reconciliations.
• Drive process improvements and standard operating proceduresoptimise workflows, update Asana boards, and coordinate with vendors and external partners.
  

Skills & Qualifications

Must-Have

• Campaign management
• Client onboarding
• CRM (HubSpot)
• Google Analytics
• Microsoft Excel
• Asana
  

Preferred

• Google Ads
• Facebook Ads Manager
• QuickBooks
  

Additional Qualifications (brief)

: 2+ years experience in marketing operations, account coordination, or agency project management preferred. Strong attention to detail, deadline orientation, and ability to work on-site in a collaborative agency environment are essential.Benefits & Culture Highlights

• Hands-on growth: exposure to cross-functional teams and client-facing campaign delivery.
• Fast-paced agency culture with clear career pathways into senior operations or account management roles.
• On-site collaboration, regular learning sessions and performance-linked incentives.
  

This role is optimised for candidates who excel at process execution, stakeholder coordination, and data-informed campaign tracking. Keywords: marketing operations, campaign operations, client servicing, CRM, analytics, agency operations.
Skills: operations,analytics,management,microsoft excel,google analytics,campaign management,asana