Operation Executive

We are seeking a proactive and client-focused Customer Support Executive to join our Operations Department. The candidate will act as a bridge between clients and the internal team, ensuring smooth communication, efficient operations, and timely delivery of services.

Key Responsibilities:

• Interact and communicate with clients to understand their branding and advertising requirements.
• Collect, document, and share client briefs with the internal team clearly and effectively.
• Coordinate day-to-day operations to ensure timely and accurate delivery of services.
• Prepare and present client presentations (PPTs) as required.
• Follow up with clients for feedback, approvals, and revisions.
• Maintain strong working relationships with both clients and the creative/operations team.
• Assist in improving internal processes and client service quality.

Key Requirements:

• Minimum 1 year of experience in client servicing, customer support, or operations.
• Proficient in client communication and requirement gathering.
• Knowledge of Hindi and Tamil is a strong advantage.
• Basic to intermediate skills in PowerPoint and MS Office tools.
• Good understanding of branding and advertising concepts (preferred).
• Strong organizational and time management skills.
• Positive attitude, team player, and solution-oriented mindset.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person