Operation Associate | Working Professional

12 - 16 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Operations Associate in the Working Professional Business Unit, you will be responsible for owning and managing the end-to-end operations of multiple growth programs. Your role will involve ensuring smooth process flow, building structured reports, and enabling stable and scalable operations across functions. The ideal candidate for this position is detail-oriented, dependable, and possesses strong Excel skills. You should be process-driven and thrive in a fast-paced environment. Your key responsibilities will include managing the day-to-day execution of multiple growth programs, driving operational consistency, timeliness, and accuracy across workflows. You will design and implement structured processes to enable scale and reduce friction, as well as identify and close operational gaps through continuous improvements. Additionally, you will create and manage reports, trackers, and dashboards using Excel/Google Sheets, analyze performance data to identify trends, insights, and opportunities for process optimization, and coordinate with internal stakeholders across teams to ensure program alignment and execution. To be successful in this role, you should have 12 years of experience in operations, program coordination, or support functions. Advanced Excel/Google Sheets skills are a must, along with a strong attention to detail and a process-oriented mindset. Excellent organizational and time-management skills are required, as well as high ownership, accountability, and the ability to manage multiple parallel workstreams. If you are looking for a challenging opportunity where you can make a significant impact through your operational expertise, then this role is perfect for you. Join our team and be a key execution pillar within the Growth vertical.,

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EdTech, Online Education

Mumbai

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