Opening With EY_ CyberArk Support

Role & responsibilities

Looking for CyberARK Support with L2 or L3 Support

Job Location - Bangalore, Chennai, Noida, Kochi, Trivandrum, Kolkata, Pune, Hyderabad

Preferred candidate profile

• Lead the administration and advanced support of the CyberArk PAM solution, including complex troubleshooting, policy management, and platform optimization.
• Design and implement enhancements to the CyberArk infrastructure to improve security, efficiency, and compliance with industry standards.
• Oversee the onboarding of new accounts, platforms, and integrations into the CyberArk environment, ensuring adherence to strict security guidelines.
• Conduct regular system audits to identify potential vulnerabilities and recommend remediation strategies.
• Mentor junior analysts and provide guidance on best practices and technical challenges.
• Develop and maintain comprehensive documentation for system configurations, procedures, and service records.
• Coordinate with cross-functional teams to support enterprise-wide cybersecurity initiatives and projects.
• Manage the response to critical incidents involving privileged accounts, including root cause analysis and preventive measures.
• Stay abreast of emerging threats and technologies in the PAM space and evaluate their impact on the organization.
• Lead the planning and execution of system upgrades, patches, and maintenance activities, minimizing disruption to business operations.
• Support compliance and regulatory activities by providing expertise and documentation as needed.
• Develop and maintain a comprehensive disaster recovery and business continuity plan for the CyberArk infrastructure, ensuring minimal downtime and quick restoration of services in the event of an outage.
• Collaborate with the cybersecurity architecture team to design and implement a robust privileged access management strategy that aligns with the organization's overall security posture.
• Lead security incident investigations related to privileged accounts, including forensic analysis, and collaborate with the incident response team to develop a coordinated response plan.
• Proactively monitor the CyberArk environment for unusual activities and potential threats using advanced security tools and techniques.
• Serve as the subject matter expert for CyberArk within the organization, providing insights and recommendations to senior management on PAM-related matters.
• Participate in vendor management, including evaluating potential software solutions, negotiating contracts, and managing relationships with CyberArk and other security vendors.
• Drive continuous improvement initiatives by regularly reviewing and updating CyberArk policies and procedures to reflect the evolving threat landscape and business needs.
• Facilitate cross-training and knowledge sharing sessions within the team to ensure redundancy in critical skill sets and promote a culture of continuous learning.
• Engage with the broader cybersecurity community to stay informed about new vulnerabilities, attack vectors, and defense mechanisms related to privileged access management.
• Influence and enforce security policies and procedures across the organization, ensuring that privileged access is managed in accordance with best practices and regulatory requirements.
• Assist in budget planning and management for the CyberArk operations team, including forecasting future needs for resources, tools, and training.