OPD MANAGER

• Manages the day-to- day operations of an outpatient care .
• Meet and greet patients and visitors in a warm, respectful and courteous manner at all times.
• Ensuring that the Hospital Private OPD is run efficiently and effectively, as a business/revenue centre, which generates income above expenditure, with due regard to patient Careand quality services that promote patient attraction, retention and patient satisfaction.
• Provide efficient and effective administrative support ,when patients arrived in a department.
• To ensure consistent and effective support supervision of operations and staff towards
• Respond to all enquires regarding hospital facilities or re-direct enquires to the correct
• Deal with all Reception queries and complaints in a courteous and timely manner . Ensurequality and quick service delivery to patients in Gynae OPD.departments when neededthat all staff and Patients are fully aware of hospital charges, ascertaining methods of paymentand calling .
• Make follow-up bookings for patient after appointment
• Action all requests from patients, doctors, and visitors to the hospital
• Interview patients in a polite and friendly manner in order to obtain relevant information forcourteously, promptly and efficiently.registration purposes; updating patient details at each appointment; inputting all informationaccurately onto the computer systemservices provided
• To ensure that payment are being received from every patients in respect of hospitals OPD
• Responsible for ensuring that high quality patient care is given and monitor patient volumes,quality of care, and performance of staff to identify areas for improvement.
• Try to achieve patients expectations with regard to clinical care and service delivery.Coordinate of the various services at the Hospital clinical, laboratory, pharmacy, nursing, frontoffice, accounts etc
• To ensure that patient list is getting updated on daily basis on HIS.
• Promotes and facilitates excellent patient records and documentation by acting as incharge ofMedical records section for the hospital
• Other jobs may be assigned by the Management from time to time.

Job Type: Full-time

Pay: ₹25,000.00 - ₹27,000.00 per month

Work Location: In person