Online sales & Marketing Coordinator

Online Sales & Marketing Coordinator

(Full-time | On-site at Khaitan’s – The Homemakers Shoppe, [Suryabagh])

About Us:

*Khaitan’s – The Homemakers Shopee* is a trusted name in home appliances and consumer electronics, offering top-quality products and personalized customer service. We are now expanding our digital presence and looking for a motivated individual to help us manage leads, coordinate with our marketing agency, and grow our e-commerce efforts.

Key Responsibilities:

* Act as a single point of contact between the digital marketing agency and the store

* Follow up with customer leads generated through digital platforms (WhatsApp, Instagram, etc.)

* Maintain a lead tracker and ensure timely responses to inquiries.

* Coordinate product listings, prices, and details on e-commerce platforms (Amazon, Flipkart, etc.)

* Handle basic photo uploads, content writing for product descriptions, and updates

* Support digital marketing activities such as social media updates, feedback collection, and analytics reports

* Liaise with in-store staff to fulfill online orders and ensure smooth coordination

* Provide after-sales follow-ups and manage customer communication online

Requirements:

* Graduate in any stream (Marketing or Commerce preferred)

* 0–3 years of experience in digital marketing, customer handling, or e-commerce operations

* Basic knowledge of e-commerce platforms and social media handling

* Good communication skills (English ,Hindi and Telugu)

* Ability to multitask and take ownership of tasks

* Tech-savvy and comfortable with WhatsApp Business, Excel/Google Sheets, Canva (optional), and email

* Must be proactive, organized, and a fast learner

Preferred Skills (Not Mandatory):

* Experience working with Amazon/Flipkart seller panels

* Knowledge of basic digital marketing terms and metrics

* Familiarity with customer support tools like Freshdesk, Zoho, or similar platforms

Job Location:

*Khaitan’s – The Homemakers Shopee, [28-9-77/1, Raja Rammohan Roy Rd, Suryabagh, Jagadamba Junction, Visakhapatnam, Andhra Pradesh 530020]

Salary:

₹9,000 – ₹14,000/month (depending on experience) + incentives

Working Hours:

10:00 AM to 9:00 PM (6 days a week)

How to Apply:

Submit your resume via Indeed or email us at khaitanshomemakers@gmail.com.

For queries, WhatsApp us on 9491716693

Job Type: Full-time

Pay: ₹9,000.00 - ₹14,000.00 per month

Benefits:

• Commuter assistance
• Paid sick time
• Paid time off

Work Location: In person