Online Sales Executive

2 years

2 Lacs

Posted:14 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Respond to customer inquiries on WhatsApp, Instagram, and website chat promptly and professionally
  • Make follow-up sales calls to convert leads and abandoned carts into confirmed orders
  • Maintain and update records of customer interactions and sales status in CRM/Excel
  • Coordinate with internal teams for order processing, packaging, and shipping updates
  • Guide customers in selecting the right products based on their needs (especially silver coins, wedding accessories, etc.)
  • Handle pre-sales queries, post-sales service, and basic complaints resolution
  • Assist in creating and scheduling WhatsApp broadcasts and promotional content
  • Understand monthly sales goals and work to achieve or exceed targets

Job Type: Full-time

Pay: ₹18,000.00 - ₹24,000.00 per month

Benefits:

  • Leave encashment
  • Provident Fund

Education:

  • Diploma (Required)

Experience:

  • Retail sales: 2 years (Required)

Language:

  • English (Required)

Work Location: In person

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