Jobs
Interviews

Onion Insights

Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India. We exist to consult on and create, measure and deliver exceptional Customer Experiences, thus transforming your Customers and your People both, to loyal Brand Advocates. We deliver a combination of Consulting Prowess and focussed Business Insights, with compelling Data Storytelling that comes from 20 years of Advertising, Marketing and Research, Mystery Shopping, and Customer Satisfaction Experience. Since 2009, Onion Insights has been powering Global Brands in the never-ending evolution of Customer Excellence - moving from Service through Experience to build true Excellence for your People and your Customers. We are Gold Members of Mystery Shopping Professionals Association - Asia Pacific Chapter, ELITE Members of Mystery Shopping Professionals Associations - Europe and Africa Chapter and Associate Member for Mystery Shopping Professionals Association - Americas Chapter.

50 Reviews in Onion Insights
S
Siya Bansal
3 months ago
Very bad experience.. they don’t pay you even after doing the audit….. their reports are too cumbersome. First they will be after you for doing the audit and after that for payment they will not listen… do the mail, update in the system and all…. Guys please don’t waste your time for this audit…. Strict no no
P
Pragya Jha
3 months ago
I am here as a mystery shopper for long time now and it has been a wonderful journey. Staff here are very hardworking a supportive also we do receive our payment on time.
c
chandrajeet singh
3 months ago
It was great working with OI team. They are committed and professional in their approach towards all stakeholders. Wishing company the very best in all endeavours.
P
Pravanya Naidoo
8 months ago
DON’T DO THE SHOP - THEY DON’T PAY YOU BACK!!! If I could give them 0 stars I would. They are very efficient when setting up the shop but as soon as it comes to …
s
swapnali mane
3 months ago
Offers a good mix of mystery shopping, product testing, and surveys. Timely Payments receiving Responsive team that addresses queries efficiently.
A
Ambled Explorer
3 months ago
I have associated with the company for more than 5 years now and i must say they have provided good options to shop, eat and others. Prior to this i didn’t know that such organizations also exist and it has been a great experience since the start
K
KASHMIR BHUCHO
8 months ago
Their auditor service is very useless. These people will tell you anything to get their audit done. We will love you very much and when their work is done, no one in the company will pick up your call and neither will they see your message …
b
bruce nolan
3 months ago
Crystal clear mechanism , timely payments ( exact at 90 days) , courteous people. Purely Professional and proper communication is there.
R
Ritu Manish
3 months ago
Good and reliable company to work, they impart great experiences with known brands. Reports are not really difficult
S
Sarthak Arora
3 months ago
The company's policies are good and the requirements are well informed. The process is simple & the team is very supportive!