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Ombudsman (NBFC) - Retired Bank GMs

25 - 31 years

10 - 12 Lacs

kerala

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Complaint Management Escalation Management Complaint Redressal Ombudsman Settlements

Work Mode

Work from Office

Job Type

Full Time

Job Description

Receive/address complaints from customers of NBFC related to service deficiencies. Resolve these complaints through various means, incl settlements/mediation/issuing awards etc within NBFC Ombudsman Scheme framework. Required Candidate profile Retired GMs of Banks with relevant exposure / Experienced Ombudsman of NBFCs preferred Immediate joining Job Location - Kerala (In Office)

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B2N Management Consulting Kerala
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