Ombudsman (Banking) - Retired Bank GMs

25 - 31 years

10 - 15 Lacs

kerala

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Complaint Management Escalation Management Complaint Redressal Ombudsman Settlements

Work Mode

Work from Office

Job Type

Full Time

Job Description

Receive/address complaints from customers of Bank related to service deficiencies. Resolve these complaints through various means, incl settlements/mediation/issuing awards etc within RBI Ombudsman Scheme framework. Required Candidate profile Retired GMs of Banks with relevant exposure / Experienced Ombudsman of NBFCs or Banks preferred Immediate joining Job Location - Kerala (In Office)

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