Manager Customer Service & Contact Centre Coordination (NBFC) Manpowergroup Services India

8.0 - 13.0 years

6 - 15 Lacs

bangalore rural, bengaluru

Work from Office

Title: Manager Customer Service (NBFC Industry Preferred) Company: NBFC- Auto Loan Location: Kengeri Bangalore Job Description: We are looking for an experienced Manager Customer Service from the NBFC / Financial Services industry to handle escalated customer issues and coordinate between internal departments and external contact centres/vendors. Key Responsibilities: Handle customer escalations and complaints, ensuring TAT compliance. Coordinate with internal teams (Sales, Credit, Marketing, IT, etc.) for timely resolution. Liaise with and monitor external contact centre / vendor performance. Conduct training schedules and workshops for contact centre staff. Carry out root-cause analysis to...

Posted 1 month ago

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Sourcing Professional Prakash Chemicals International

2.0 - 6.0 years

0 Lacs

vadodara, gujarat

On-site

As an Assistant Manager at our company based in Vadodara, Gujarat (India), your main focus will be on understanding our products and their applications for global sourcing. You will be responsible for sourcing products, building relationships with suppliers, and ensuring customer and supplier needs are met. Your duties and responsibilities will include: - Understanding critical product specifications for various applications and aligning the company's sourcing strategies accordingly. - Sourcing products to meet customer and supplier requirements. - Developing and implementing market strategies based on the company's business plan. - Expanding the supplier base by targeting new products. - Cr...

Posted 1 month ago

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Cluster Coordinator Bharti Foundation

4.0 - 8.0 years

0 Lacs

ludhiana, punjab

On-site

The Cluster Coordinator position in Ludhiana West Ludhiana requires someone with 4 to 6 years of experience in the social sector with an understanding of education. As a Cluster Coordinator, your primary responsibilities will include reviewing lesson planning, conducting class observations, holding pedagogy-centered discussions with teachers, and supporting the Head Teacher in managing the quality of teaching-learning processes. You will also be responsible for reviewing students" notebooks, evaluating training needs of teachers, managing the school MIS, and ensuring correct record-keeping in various school registers. In addition to the primary responsibilities, you will have additional resp...

Posted 2 months ago

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Ombudsman (Banking) - Retired Bank GMs B2N Management Consulting Kerala

25.0 - 31.0 years

10 - 15 Lacs

kerala

Work from Office

Receive/address complaints from customers of Bank related to service deficiencies. Resolve these complaints through various means, incl settlements/mediation/issuing awards etc within RBI Ombudsman Scheme framework. Required Candidate profile Retired GMs of Banks with relevant exposure / Experienced Ombudsman of NBFCs or Banks preferred Immediate joining Job Location - Kerala (In Office)

Posted 5 months ago

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Ombudsman (NBFC) - Retired Bank GMs B2N Management Consulting Kerala

25 - 31 years

10 - 12 Lacs

kerala

Work from Office

Receive/address complaints from customers of NBFC related to service deficiencies. Resolve these complaints through various means, incl settlements/mediation/issuing awards etc within NBFC Ombudsman Scheme framework. Required Candidate profile Retired GMs of Banks with relevant exposure / Experienced Ombudsman of NBFCs preferred Immediate joining Job Location - Kerala (In Office)

Posted 5 months ago

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