You will be responsible for responding to customer queries in a timely and accurate manner, whether through phone, email, or chat. Your role will involve identifying customer needs and assisting them in utilizing specific features. Additionally, you will be expected to analyze and report product malfunctions by conducting tests and exploring different scenarios. It will be essential to update our internal databases with information on technical issues and noteworthy customer interactions. Monitoring customer complaints on social media platforms and providing necessary assistance will also be part of your duties. Collaboration with team members is crucial, as you will need to share feature requests and effective workarounds with them. Keeping customers informed about new features and functionalities, as well as following up to ensure resolution of their technical issues, will be integral to this role. Collecting customer feedback and communicating it to our Product, Sales, and Marketing teams will also be a key responsibility. Moreover, you will play a part in training junior Customer Support Representatives. This is a full-time, permanent position suitable for fresher candidates. The benefits include Provident Fund, performance bonuses, and yearly bonuses. The work schedule will primarily be in the morning shift. Proficiency in Hindi and English is preferred for this role. The work location is in-person.,
As a part of this role, you will be responsible for gathering and triaging cases that require attention. This will involve scheduling time to meet with employees, service providers, and other stakeholders to address IT-related equipment issues. You will need to examine presenting concerns from various perspectives in order to identify and implement appropriate solutions. Additionally, you will be expected to guide employees through interventions to enhance their computer literacy and self-sufficiency. Your duties will also include configuring personal computers and portable internet devices, as well as ensuring the installation of mandatory updates to prevent applications from becoming outdated. You will be required to source and propose new IT-related solutions that can potentially improve office efficiency. Furthermore, you will be responsible for submitting purchase requests and monitoring expenditures to ensure budget compliance. This is a full-time, permanent position suitable for freshers. The benefits include health insurance and Provident Fund. The work schedule is during day shifts from Monday to Friday, and the work location is in person.,
As the primary contact for new customers, you will be responsible for providing guidance and support throughout the onboarding process. Your role will involve managing successful product implementation, ensuring a smooth transition for our customers. Additionally, you will advocate for customer needs by capturing and sharing feedback, contributing to the continuous improvement of our services. Responding to customer feedback in a timely manner and proactively reaching out to customers based on account health will also be key aspects of your responsibilities. This is a full-time, permanent position suitable for freshers looking to kickstart their career in customer service. The benefits include Provident Fund, along with performance bonuses and yearly bonuses. The work schedule is during day shifts, and the work location is in person. Join our team and play a vital role in ensuring customer satisfaction and success with our products.,
Role Overview: You will be responsible for collecting, compiling, and organizing evidence and legal documentation for attorney review. Additionally, you will research case-related factual issues using in-house files and outside reference sources, such as laws, regulations, and legal decisions and articles. Your role will involve assisting with the preparation, filing, and service of contracts, filings, and pleadings. You will also be conducting interviews with clients, witnesses, and experts, acting as a liaison among all parties for scheduling and sharing information. Furthermore, organizing and managing documents, including creating spreadsheets and retrieval systems, will be part of your responsibilities. Key Responsibilities: - Coordinate the collection, review, and production of documents and respond to discovery requests - Assist with trial preparation, including the assembly of exhibits, witness binders, and appendices for depositions and court filings - Attend trials, depositions, and other legal proceedings, taking notes and assisting attorneys as needed - Summarize deposition and trial transcripts and exhibits Qualifications Required: - Prior experience in a similar role would be advantageous - Strong organizational skills and attention to detail - Excellent communication and interpersonal abilities - Proficiency in creating spreadsheets and retrieval systems Please note that this job offers full-time, permanent, and fresher job types. The work location is in person with day shift scheduling. Additionally, there are benefits such as Provident Fund, performance bonus, and yearly bonus.,