2 - 3 years
0 Lacs
Posted:2 days ago|
Platform:
On-site
Full Time
· Good communication and Hindi fluency – must
· Handle franchise quires
· Occasionally Traveling – Pan India - 3 to 4 times per year
1. To give voice, chat and email anydesk support to all franchisees
2. Provide training of the software application to franchisees and internal teams
3. Maintain support tracker of all the support handled on daily basis
4. Take regular feedback from franchisees on support and application
5. Escalate bugs and technical issues to the software vendor and get it fixed
6. Prepare SOP manuals for the usage of application
7. 1000 plus franchisees to be supported - average support per day will be 30 to 40 (highest)
SIP Academy India Pvt. Ltd.,
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Chennai, Tamil Nadu, India
Salary: Not disclosed
Chennai, Tamil Nadu, India
Salary: Not disclosed
