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DBS Bank
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Officer, Customer Service Officer, Consumer Banking Group

Officer, Customer Service Officer, Consumer Banking Group

1 - 5 years

|

3 - 7 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

consumer banking customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handle customer interactions, provide account-related assistance, and support service requests across various banking products.
Process transactions, resolve queries, and guide customers on digital banking channels to enhance service efficiency.
Ensure compliance with banking policies, maintain accurate documentation, and support branch teams in meeting service goals.
Identify cross-selling opportunities and promote relevant financial products while ensuring a customer-first experience.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Banking and Financial Services

Singapore

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