Office Staff (Experience Akshaya Centre / CSC must )

We are seeking a reliable and detail-oriented Office Staff member with prior experience working in Akshaya Centres or Common Service Centres (CSP). The ideal candidate should be familiar with e-governance services, customer handling, documentation, and basic administrative tasks.

Key Responsibilities:

• Provide government-related services to citizens (e.g., Aadhaar, PAN card, utility payments, certificates, fssai etc.)
• Handle online application processes for various public service schemes (state and central government)
• Manage day-to-day office operations and documentation
• Assist customers with queries and ensure smooth service delivery
• Perform data entry and maintain digital and physical records
• Coordinate with government departments and service providers as needed
• Collect and reconcile service charges/payments from customers
• Prepare daily/weekly reports of activities
• Maintain office equipment and ensure a clean and professional workspace

Required Skills & Qualifications:

• Minimum 1 year experience in Akshaya Centre, Jan Seva Kendra, or any authorized CSP
• Proficient in using government portals and digital service platforms (e.g., eDistrict, UIDAI, NSDL, CSC Portal)
• Good knowledge of computer applications (MS Office, internet browsing, scanning, printing, etc.)
• Ability to handle cash transactions and maintain records accurately
• Strong communication and customer service skills
• Basic knowledge of local and regional government schemes
• High school diploma or higher education preferred

Monday to Saturday, 9:30 AM – 5:30 PM

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person