US Insurance back office support Responsibilities Handling complete End to End process for US Insurance Agencies, Brokers and carriers. Qualifications Should have a minimum of 3 years experience in US P&C Insurance with knowledge of Quoting, Certs, Submissions, Loss Runs, Endorsements and other services.,
Job Title: Graphic Designer Location: Vadodara Shift: US Shift (Night Shift) Experience: Minimum 1 year of experience preferred (Freshers with strong skills in Photoshop and Illustrator may also apply). Openings: 21 Positions Salary: Attractive salary with benefits Job Description: We are looking for talented Graphic Designers who are skilled in Adobe Photoshop and Illustrator . The ideal candidate should have at least 1 year of design experience, good communication skills, and a creative mindset. You will be responsible for creating marketing materials, social media creatives, and other digital design assets. Requirements: Strong knowledge of Photoshop & Illustrator Ability to work independently and in a team Good understanding of design principles Effective communication and time management skills
Job Title : Paralegal/Legal Assistant Experience Level : 3 years. Location : Vadodara, Gujarat, India Shift Time: US Shift (Must have prior experience with PracticePanther) Key Responsibilities: 1. Legal Research and Analysis Conduct in-depth legal research using resources like Westlaw , public databases, and Chat-GPТ. Identify and interpret applicable laws, case precedents, and regulations. Summarize legal findings into concise memos for attorney-in-Fact review to assist case strategy. 2. Document Preparation and Management Draft and proofread legal documents including pleadings, motions, contracts,affidavits, complaints, and discovery requests. File legal documents with courts and administrative agencies as required. Maintain and organize electronic and hard-copy case files, track deadlines, and update case calendars using Practice Panther. Reformat legal and administrative documents into PDF, DOCX, Word, CSV, XLSX, and other standard formats. The ability to create templates within Practice Panther, formatted in Docx. 3. Client Communication and Case Management Conduct client intake interviews and compile relevant documentation. Maintain professional and timely communication with clients, courts, agencies, and legal teams. Track case status and maintain updates in Practice Panther. 4. Trial Preparation Coordinate and prepare trial exhibits and visual aids. Schedule and liaise with witnesses and manage courtroom logistics. Ensure all filings and documents are submitted in accordance with court deadlines. 5. Investigation and Fact Gathering Perform investigations, including gathering of public records and conducting background checks. Locate and interview witnesses or relevant parties as needed. Verify facts and compile findings into reports for attorney use. 6. Administrative Support We and his assistants with daily workflow management using Practice Panther. Schedule meetings, manage correspondence, and assist with internal reporting. Support general office and legal operations with scanning, filing, and clerical tasks. 7. Ethical Considerations Maintain confidentiality of sensitive case and client information. Adhere strictly to paralegal ethical standards-paralegals may not give legal advice or represent clients in court.
𝐑𝐨𝐥𝐞 𝐒𝐮𝐦𝐦𝐚𝐫𝐲 Office Beacon, a global leader in Business Process Outsourcing (BPO), is seeking an accomplished Program Manager to drive the execution of critical cross-functional initiatives across our India operations and support international expansions, including South Africa. This individual will be responsible for ensuring seamless program delivery, cross-departmental alignment, operational readiness, and cultural integration. The Program Manager will serve as the central execution owner for high-impact training roll outs, on boarding, resource planning, and service standard enforcement. The role requires deep coordination across HR, IT, Sales, Operations, and Facilities, with direct accountability for project timelines, budget adherence, performance metrics, and continuous improvement initiatives. 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧 Lead the end-to-end execution of strategic programs, including training and onboarding, aligned with business expansion and quality objectives. Define and manage program timelines, milestones, resource requirements, and key performance indicators (KPIs). Collaborate with Subject Matter Experts (SMEs) to translate SOPs and service standards into scalable operational workflows. Conduct post-launch assessments and apply lessons learned to optimize future rollouts. 𝐂𝐫𝐨𝐬𝐬-𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 Coordinate seamlessly with internal departments such as HR, IT, Operations, Sales, and Facilities to ensure successful execution of program deliverables. Manage cross-functional resourcing (trainers, floaters, infrastructure) and proactively resolve bottlenecks. Drive execution governance through structured stand-ups, cadence meetings, and escalation frameworks. 𝐖𝐨𝐫𝐤𝐟𝐨𝐫𝐜𝐞 𝐄𝐧𝐚𝐛𝐥𝐞𝐦𝐞𝐧𝐭 & 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐎𝐯𝐞𝐫𝐬𝐢𝐠𝐡𝐭 Oversee the operationalization of training content, ensuring readiness of trainers, tools, and infrastructure. Maintain real-time oversight of training delivery, adherence to SOPs, and team readiness metrics. Track program health indicators including attendance, knowledge retention, feedback scores, and response to remediation actions. 𝐓𝐚𝐥𝐞𝐧𝐭 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 & 𝐎𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 Partner with HR to implement a robust hiring funnel aligned to role-specific competency frameworks. Ensure seamless onboarding and early-stage performance readiness of new hires 𝐁𝐮𝐝𝐠𝐞𝐭 & 𝐑𝐞𝐬𝐨𝐮𝐫𝐜𝐞 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 Own and manage program budgets related to training, hiring logistics, tools, and enablement infrastructure. Monitor budget utilization and provide regular reporting to leadership. Evaluate and implement cost-effective program delivery models. 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 & 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 Serve as the central point of contact for program-level reporting and executive updates. Generate dashboards, risk assessments, and strategic summaries for senior leadership and client-facing discussions. 𝐂𝐮𝐥𝐭𝐮𝐫𝐚𝐥 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 Act as a cultural ambassador during global expansion, particularly in markets such as South Africa. Foster local leadership development by mentoring managers and promoting values of ownership, accountability, and collaboration. 𝐂𝐫𝐢𝐬𝐢𝐬 & 𝐑𝐢𝐬𝐤 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 Lead proactive and real-time resolution of critical issues such as technology disruptions, resource shortages, and operational delays. Ensure business continuity through contingency planning, risk mitigation, and cross-functional response coordination. 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 Bachelor’s degree in Business Administration, Operations Management, or a related discipline (Master’s degree preferred). Minimum 8 years of experience in program or project management, ideally within the BPO, shared services, or workforce enablement domains. Proven track record in managing high-impact, cross-functional programs with multiple stakeholders. Experience in scaling operations in emerging markets or multi-location environments is a plus. Familiarity with the Promotional Products Industry will be considered an added advantage. Strong command of project management tools (e.g., Asana, MS Project). Proficiency in Excel, Google Workspace, and data-driven reporting. Working knowledge of Learning Management Systems (LMS) and HRIS platforms. Excellent analytical, communication, and stakeholder engagement skills. PMP, PRINCE2, or Agile certification (preferred but not mandatory).
Job Title : Executive Administrative Assistant Experience Level : 3+ years. Location : Vadodara, Gujarat, India / WFH Shift Time: US Shift Primary Responsibilities: ● Document Management : Organize online folders, maintain file structures across Google Drive, immediate availability for real-time document sharing during business hours. ● Entity Management : Create new LLCs, manage ongoing compliance for multiple entities, coordinate with attorneys for filings and renewals, and maintain corporate records. ● Technology Administration : Monday.com expert (implement improvements and optimize workflows), Canva master for marketing materials, CRM management, and optimization. ● External Communications : Professional communication with lenders, banks, insurance, and legal counsel, coordinate third-party inspections up to $2,000 ● Project Management : Coordinate multi-step projects, track timelines and deliverables, facilitate team collaboration ● Specialized Tasks : Organize closing documents, manage cost-segregation studies, and handle registered agent coordination Example of Decision-Making Authority: ● Approved : Up to $2,000 for inspection reports and standard vendor services ● Requires Approval : Structural changes, DocuSign documents, LLC formation docs Required Qualifications: ● 3 to 5+ years executive administrative experience (real estate/finance preferred) ● Expert proficiency in Monday.com, Canva, Google Suite, and CRM systems ● Proven experience with LLC formation and corporate compliance ● Exceptional communication for interactions with banks, attorneys, and insurance ● Strong project management and confidentiality with sensitive information
As a Program Manager at Office Beacon, a global leader in Business Process Outsourcing (BPO), you will be responsible for leading the execution of critical cross-functional initiatives across our India operations and supporting international expansions, including South Africa. Your role will involve ensuring seamless program delivery, cross-departmental alignment, operational readiness, and cultural integration. You will serve as the central execution owner for high-impact training rollouts, onboarding, resource planning, and service standard enforcement. This position requires deep coordination across HR, IT, Sales, Operations, and Facilities, with direct accountability for project timelines, budget adherence, performance metrics, and continuous improvement initiatives. Your responsibilities will include leading the end-to-end execution of strategic programs aligned with business expansion and quality objectives. You will define and manage program timelines, milestones, resource requirements, and key performance indicators (KPIs). Collaborating with Subject Matter Experts (SMEs), you will translate SOPs and service standards into scalable operational workflows. Additionally, you will conduct post-launch assessments and apply lessons learned to optimize future rollouts. In this role, you will coordinate seamlessly with internal departments such as HR, IT, Operations, Sales, and Facilities to ensure successful execution of program deliverables. You will manage cross-functional resourcing and proactively resolve bottlenecks. Your responsibilities will also include overseeing the operationalization of training content, maintaining real-time oversight of training delivery, and tracking program health indicators. As a Program Manager, you will partner with HR to implement a robust hiring funnel, ensure seamless onboarding, and early-stage performance readiness of new hires. You will own and manage program budgets related to training, hiring logistics, tools, and enablement infrastructure, monitoring budget utilization and providing regular reporting to leadership. Additionally, you will serve as the central point of contact for program-level reporting and executive updates, generating dashboards, risk assessments, and strategic summaries for senior leadership and client-facing discussions. Furthermore, you will act as a cultural ambassador during global expansion, fostering local leadership development and leading the resolution of critical issues to ensure business continuity. The ideal candidate will have a Bachelor's degree in Business Administration, Operations Management, or a related discipline, along with a minimum of 8 years of experience in program or project management. Experience within the BPO, shared services, or workforce enablement domains is preferred, and familiarity with the Promotional Products Industry will be considered an added advantage. Proficiency in project management tools, Excel, Google Workspace, and data-driven reporting is required, along with excellent analytical, communication, and stakeholder engagement skills. Certification such as PMP, PRINCE2, or Agile is preferred but not mandatory.,
Key Responsibilities and Duties: ABA billing experience. Billing Support: Billing Documentation: Assist in preparing and processing billing documentation, ensuring that all necessary client information is accurately captured and updated in the billing system. Insurance Verification: Support the verification of insurance coverage and eligibility, ensuring that all information is saved properly and updated in relevant systems (e.g., Monday.com, Central Reach). Account Receivables: Help track outstanding invoices and assist with follow-ups on overdue accounts. Work with the Billing Admin Manager to resolve discrepancies and ensure timely payments. Billing Cycle Coordination: Help ensure that all billing cycles are completed on time, including supporting the submission of invoices and tracking their status. Billing Communication: Act as a liaison between the billing department and other internal teams (e.g., compliance, client services) to ensure all billing-related information is accurate and up to date. Client and Authorization Support: Client Onboarding & Offboarding: Assist in gathering necessary client documents and information for billing purposes during the onboarding and offboarding processes. Authorization Management: Support the tracking of authorization deadlines, including submitting and monitoring new authorizations and re-authorizations for ongoing services. Documentation and Reporting: Assist with maintaining and updating client records on systems such as Monday.com and Central Reach, ensuring that all billing-related documents are properly saved and accessible. Follow-up: Assist in following up with clients or internal teams to ensure that billing information and authorizations are completed before deadlines. Audit & Compliance Support: Audit Preparation: Support the Billing Admin Manager with audits by preparing and organizing billing records and related documentation. Compliance Documentation: Help ensure that all billing activities comply with internal and external regulations by tracking relevant policies and guidelines. General Administrative Support: Task Organization: Help with organizing and prioritizing billing-related tasks, ensuring that deadlines are met and processes are streamlined. Client and Internal Communication: Assist with communication regarding billing questions, issues, and updates, providing timely responses to clients and internal teams as needed. Team Collaboration: Support the Billing Admin Manager in managing workflows and assist in coordinating with other departments to ensure billing processes are aligned with overall company goals. Other Duties as Assigned: Provide general administrative support to the Billing Admin Manager and other team members as needed. Qualifications and Skills: Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Accounting, Healthcare Administration, or a related field preferred. Experience: 3+ years of experience in billing, accounts receivable , or administrative support in a healthcare, medical, or client services environment. Experience with insurance verification and authorization management is highly preferred. Experience working with billing software (e.g., Billmax, Central Reach) and project management tools (e.g., Monday.com). Demonstrated experience in managing accounts receivable , invoice processing , and payment follow-ups . Knowledge of insurance billing practices , including experience in verifying insurance coverage , claims submission , and authorization management . Skills: Strong organizational skills and attention to detail, especially in managing large volumes of billing documentation and client records . Proficiency in Microsoft Office Suite (Excel, Word), and experience with billing software and databases. Excellent written and verbal communication skills, with the ability to interact professionally with clients, internal teams, and external stakeholders. Advanced knowledge of insurance processes , including eligibility verification, claims submission, reauthorizations, and compliance requirements. Strong problem-solving abilities , particularly when addressing billing discrepancies, outstanding invoices, and insurance claims issues. Ability to handle sensitive and confidential information with discretion and in compliance with industry standards. Ability to work independently, prioritize tasks, and manage time efficiently to meet deadlines. Experience working in a regulated environment with a solid understanding of healthcare billing standards, compliance requirements, and audit processes.
Experience Level : 3+ years. Primary Roles & Responsibilities ABA billing experience. TMS (Transcranial Magnetic Stimulation) 1. Claim Preparation and Submission Collect and verify patient and insurance details. Translate physician services into billable codes (often in collaboration with a medical coder). Accurately generate insurance claims using CPT, ICD-10, and HCPCS codes. Submit claims electronically or via paper to insurance payers (Medicare, Medicaid, private insurers). 2. Insurance Verification and Preauthorization (Calling & Online Checking) Confirm patient insurance eligibility and coverage before services are rendered. Obtain prior authorizations when required by insurance providers. 3. Claim Follow-Up Monitor submitted claims for acceptance, rejection, or denial. Identify and correct any denied or rejected claims. Resubmit corrected claims promptly. 4. Payment Posting and Reconciliation Post insurance and patient payments in the billing system. Review EOBs (Explanation of Benefits) and ERAs (Electronic Remittance Advice) . Reconcile posted payments with deposits and patient accounts. 5. Patient Billing and Communication Generate and send patient statements electronically for outstanding balances. Communicate with patients (if approved by doctors) regarding billing issues, insurance questions, and payment options. Assist in setting up payment plans if necessary. 6. Compliance and Confidentiality Ensure full compliance with HIPAA and all relevant billing laws. Maintain strict confidentiality of patient and financial data. Stay updated with changing payer guidelines, coding rules, and healthcare regulations. 7. Reporting and Documentation Generate billing and financial reports for physicians or practice managers. Maintain accurate records for internal reviews and external audits. Skills & Knowledge Required Strong understanding of medical terminology, anatomy , and medical coding systems ( ICD-10, CPT, HCPCS ). Proficiency with billing software (e.g., Kareo, AdvancedMD, Athenahealth ) – varies by client requirements . Familiarity with specific specialties (e.g., Mental Health, Pediatrics, Internal Medicine, Cardiology, Orthopedics , etc.) – client-dependent . Excellent attention to detail and organizational skills. Effective communication and customer service abilities. Solid knowledge of payer-specific rules and federal programs like Medicare / Medicaid / Commercial insurance.
Job Title : Legal Assistant Experience Level : 1-3 years. Location : Vadodara, Gujarat, India Shift Time: US Shift Job Overview : We are seeking a highly organized and detail-oriented Legal Assistant/Paralegal to support our attorneys in providing exceptional legal services. The ideal candidate will have experience in corporate, business, and entertainment law, with a strong ability to manage documents, coordinate legal proceedings, and assist in discovery processes. This role requires excellent communication, multitasking, and problem-solving skills. Responsibilities: Assist in researching and analyzing information. Conduct legal research. Prepare legal documents. Organize and maintain files. Provided support for corporate transactions. Organize and compile discovery information into a comprehensive working document throughout a case. Schedule and coordinate client appointments and meetings. Qualifications: Bachelor's degree or paralegal certification preferred. 2+ years of experience Prior experience in corporate, business, or entertainment law is a plus. Strong organizational and document management skills. Excellent written and verbal communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Proficiency in legal research and case management software. Strong attention to detail and analytical skills. Ability to handle confidential information with discretion.
Shift Time: US Shift • Photoshop Expertise (Advanced Level) Expertise in channels, spot colors, and CMYK/RGB workflows. Creating and managing Simulated Process and 4-Color Process separations. Ability to work with duotones, halftones, and index color mode. Proficiency in using levels, curves, and color balance for image correction. Working with alpha channels for masking and custom separations. Good understanding of color theory, ink behavior, and screen printing limitations. • Separation Techniques Expertise in Simulated Process (spot color simulated blends for garments). Expertise in 4-Color Process (CMYK for light or dark garments). Expertise in Spot Color separations (PMS color). Creating manual or automated separations using Photoshop channels. • Artwork Preparation: Cleaning up low-res artwork for high-quality output. Trapping and overprinting setup. Creating print-ready files (300 DPI, proper size, bleeds, etc.).
Shift Time: US Shift Photoshop Expertise (Advanced Level) Expertise in channels, spot colors, and CMYK/RGB workflows. Creating and managing Simulated Process and 4-Color Process separations. Ability to work with duotones, halftones, and index color mode. Proficiency in using levels, curves, and color balance for image correction. Working with alpha channels for masking and custom separations. Good understanding of color theory, ink behavior, and screen printing limitations. Separation Techniques Expertise in Simulated Process (spot color simulated blends for garments). Expertise in 4-Color Process (CMYK for light or dark garments). Expertise in Spot Color separations (PMS color). Creating manual or automated separations using Photoshop channels. Artwork Preparation: Cleaning up low-res artwork for high-quality output. Trapping and overprinting setup. Creating print-ready files (300 DPI, proper size, bleeds, etc.). Show more Show less
At Office Beacon, we empower businesses with reliable, flexible, and cost-effective staffing solutions. With over two decades of experience, we provide Remote Staffing to remove traditional hiring hurdles and seamlessly expand your team. Trusted by thousands of businesses, our global team of 5,500+ professionals works across 18 industries, offering over 150 specialized services. Headquartered in Los Angeles, with service centers in India, the Philippines, Mexico, and South Africa, we give you access to a diverse global talent pool tailored to your business needs. Role Description This is a full-time, on-site role located in Noida or Vadodara for a Property Assistant. The Property Assistant will be responsible for managing the day-to-day operations of properties, providing administrative assistance, handling lease administration, and delivering excellent customer service. Additionally, this role includes tasks related to property management and communication with tenants and stakeholders. Qualifications Property Management skills Knowledge of Appfolio, Yardi, and Buildium is a plus Fluent in English, good understanding of American English. Spanish-speaking is a Plus Lease Administration and Administrative Assistance skills Strong Communication and Customer Service skills Excellent organizational and multitasking abilities Ability to work independently and collaboratively Prior experience in property management or real estate is a plus Bachelor's degree in Business Administration, Real Estate, or a related field is beneficial
Job Title: Sr. Manager – Human Resources Location: Vadodara Shift: Night Shift (5 PM IST to 3 AM IST) Experience: 10+ Years Industry Preference: BPO / ITES (preferred) About the Role: We are seeking a dynamic and experienced Senior Manager – HR to lead and manage HR operations in a fast-paced environment. The ideal candidate will bring strong expertise in HR strategy, employee engagement, compliance, and talent management, preferably with experience in the BPO sector. This role requires the ability to manage HR functions in alignment with organizational goals while working in a night shift to support global operations. Key Responsibilities: HR Strategy & Leadership Partner with business leaders to align HR strategies with organizational objectives. Drive HR initiatives that foster a high-performance, employee-centric culture. Talent Acquisition & Workforce Planning Oversee end-to-end recruitment processes for mid to senior-level roles. Ensure staffing levels meet business requirements through effective workforce planning. Employee Engagement & Retention Design and implement employee engagement programs tailored to BPO work culture. Monitor attrition trends and develop strategies to enhance employee retention. Performance Management Lead the performance appraisal process and support continuous feedback mechanisms. Partner with leadership to create development plans and succession pipelines. Compliance & HR Operations Ensure compliance with labor laws, company policies, and BPO regulatory standards. Oversee payroll, attendance, leave management, and HRMS operations. Learning & Development Identify training needs and coordinate leadership and skill-building programs. Promote a culture of continuous learning and career growth. Employee Relations Address employee grievances and ensure healthy employee relations. Mediate conflict resolution in alignment with company values and policies. Qualifications & Skills: Bachelor’s degree in Human Resources, Business Administration, or related field (MBA/PGDM preferred). Minimum 10+ years of HR experience , with at least 3+ years in a managerial role . Prior exposure to the BPO/ITES industry is highly desirable. Strong knowledge of labor laws, HR best practices, and compliance requirements. Excellent communication, interpersonal, and leadership skills. Proven ability to work in a night shift environment supporting global teams. Why Join Us? Opportunity to lead HR in a growing, dynamic, and employee-focused organization. Be a part of a global environment with exposure to diverse HR practices. Competitive salary and benefits package aligned with industry standards.
Job Title: HR Business Partner (HRBP) Location: Vadodara Shift: Night Shift (5 PM IST to 3 AM IST) Experience: 5+ Years Industry Preference: BPO / ITES (preferred) About the Role: We are looking for a proactive and dynamic HR Business Partner (HR-BP) to align HR strategies with business goals and provide hands-on support to employees and leadership. The ideal candidate will bring experience in employee relations, performance management, engagement, and compliance, preferably within the BPO sector . This role will operate in the night shift to support global operations and drive people-focused initiatives. Key Responsibilities: Strategic Partnership Act as a trusted advisor to business leaders, aligning HR practices with organizational objectives. Partner with managers to support workforce planning, talent management, and team development. Employee Engagement & Retention Implement engagement initiatives suited to a BPO environment. Monitor employee morale and attrition trends; suggest retention strategies. Performance & Development Drive performance management cycles and ensure continuous feedback. Support employee learning, development, and career progression initiatives. Employee Relations Handle employee grievances with empathy and fairness. Ensure a positive and inclusive work environment by resolving conflicts effectively. Compliance & HR Operations Ensure adherence to labor laws, company policies, and BPO industry requirements. Manage attendance, leave, payroll inputs, and HRMS-related processes. Qualifications & Skills: Bachelor’s degree in Human Resources, Business Administration, or related field (MBA/PGDM preferred). 5+ years of HR experience , with at least 2 years in a business partner role. Prior exposure to the BPO/ITES industry is highly desirable. Strong knowledge of HR practices, employee relations, and compliance. Excellent communication, problem-solving, and stakeholder management skills. Ability to thrive in a night shift environment supporting global teams. Why Join Us? Opportunity to work as a strategic partner with business leaders in a global setup. Exposure to fast-paced BPO/ITES HR practices . Competitive compensation and benefits package.
Job Title: HR Business Partner (HRBP) Location: Vadodara Shift: Night Shift (5 PM IST to 3 AM IST) Experience: 5+ Years Industry Preference: BPO / ITES (preferred) About the Role: We are looking for a proactive and dynamic HR Business Partner (HR-BP) to align HR strategies with business goals and provide hands-on support to employees and leadership. The ideal candidate will bring experience in employee relations, performance management, engagement, and compliance, preferably within the BPO sector . This role will operate in the night shift to support global operations and drive people-focused initiatives. Key Responsibilities: Strategic Partnership Act as a trusted advisor to business leaders, aligning HR practices with organizational objectives. Partner with managers to support workforce planning, talent management, and team development. Employee Engagement & Retention Implement engagement initiatives suited to a BPO environment. Monitor employee morale and attrition trends; suggest retention strategies. Performance & Development Drive performance management cycles and ensure continuous feedback. Support employee learning, development, and career progression initiatives. Employee Relations Handle employee grievances with empathy and fairness. Ensure a positive and inclusive work environment by resolving conflicts effectively. Compliance & HR Operations Ensure adherence to labor laws, company policies, and BPO industry requirements. Manage attendance, leave, payroll inputs, and HRMS-related processes. Qualifications & Skills: Bachelors degree in Human Resources, Business Administration, or related field (MBA/PGDM preferred). 5+ years of HR experience , with at least 2 years in a business partner role. Prior exposure to the BPO/ITES industry is highly desirable. Strong knowledge of HR practices, employee relations, and compliance. Excellent communication, problem-solving, and stakeholder management skills. Ability to thrive in a night shift environment supporting global teams. Why Join Us Opportunity to work as a strategic partner with business leaders in a global setup. Exposure to fast-paced BPO/ITES HR practices . Competitive compensation and benefits package. Show more Show less