Office Admin/Receptionist

We are looking for a professional and customer-oriented Office Admin / Receptionist to be the first point of contact at our yoga studio. This role plays a key part in creating a welcoming and positive experience for all clients, while also supporting the smooth day-to-day functioning of the studio.

In addition to front desk responsibilities, the selected candidate will also be responsible for handling sales-related activities and achieving set monthly targets related to client enrollments and wellness program conversions.

Key Responsibilities:

• Greet and assist clients and visitors with warmth, courtesy, and professionalism.
• Clearly communicate information about our yoga therapies, classes, and wellness programs.
• Guide potential clients through the enrolment process and provide ongoing support to improve client retention.
• Handle front desk operations, including appointment scheduling, managing inquiries, and processing payments.
• Maintain accurate and up-to-date customer records in the studio’s software and database.
• Actively promote studio services and membership packages to new and existing clients.
• Take ownership of sales performance and work towards meeting monthly sales/enrollment targets.
• Collaborate with the internal team to enhance client satisfaction and contribute to studio growth.
• Ensure the reception area remains clean, organised, and welcoming at all times.

Required Skills:

• Excellent communication and interpersonal skills.
• Strong ability to build rapport and understand client wellness needs.
• Basic proficiency in computer operations and familiarity with data entry and CRM or studio management software.
• Good organizational and multitasking abilities with attention to detail.
• Self-motivated and target-driven approach to work.
• Prior experience in customer service, front desk, or sales roles is a plus.

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person