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BVM Infotech
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Office Admin Assistant

Office Admin Assistant

BVM Infotech

1 - 31 years

1 Lacs

Ghatkopar West Mumbai/Bombay

Posted:4 months ago| Platform: Apna logo

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Skills Required

service coordination logistics messaging resolve excel word

Work Mode

On-site

Job Type

Full Time

Job Description

Service Operation Coordinator (Female) role: Employment Type: Full-Time Industry: Electronics / IT Services & Sales Experience Required: 1–2 years (Customer Service / Operations Coordination) Job Summary:We are seeking a proactive and detail-oriented Service Operation Coordinator (Female) to manage daily customer service operations, coordinate with clients for product deliveries, and ensure smooth logistics for laptops, projectors, and other service items. Key Responsibilities: Handle incoming customer inquiries via phone, email, and messaging platforms. Share and follow up on quotations with customers. Coordinate and confirm delivery schedules with customers. Arrange daily pick-up and delivery of laptops, projectors, and other equipment. Maintain records of service orders, deliveries, and customer feedback. Work closely with logistics and technical and accounts teams to ensure timely and accurate service. Resolve or escalate any customer issues related to service or delivery. Requirements:Female candidate with 1–2 years of relevant experience in customer service or operations. Good knowledge of MS Office (Excel, Word, Outlook). Ability to multitask and manage time effectively. Work Hours: 10 to 5.30 pm. Monday to Saturday

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Office Admin Assistant