Job Description Job Title: Spa Manager Location: Pan India Employment Type: Full-Time Job Summary We are looking for an experienced Spa Manager to oversee the daily operations of Ode Spa. The ideal candidate will ensure high-quality customer service, manage staff, optimize spa services, and drive business growth while maintaining a relaxing and luxurious experience for clients. Key Responsibilities Oversee the daily operations of the spa, ensuring a smooth and efficient workflow. Manage and lead spa staff, including therapists, front desk, and housekeeping. Ensure exceptional customer service and handle client feedback professionally. Develop and implement marketing strategies to increase bookings and customer retention. Monitor and maintain spa inventory, supplies, and equipment. Ensure compliance with health, safety, and hygiene regulations. Track sales, revenue, and profitability, optimizing operational costs. Collaborate with the digital team for online bookings, promotions, and automation. Conduct staff training on service excellence, wellness trends, and new treatments. Why Join Us? Lead a premium wellness brand with a focus on digital transformation. Competitive salary, incentives, and growth opportunities. Work in a relaxing and luxury-driven environment. Requirements Qualifications & Skills: Bachelor’s degree in Hospitality, Business Management, or a related field. 3+ years of experience in Spa, Wellness, or Hospitality management. Strong leadership, team management, and problem-solving skills. Experience with spa booking software and digital tools (Zenoti, CRM, etc.). Knowledge of spa treatments, wellness trends, and luxury customer service. Excellent communication and organizational skills. Benefits Incentives check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

We are seeking an experienced and highly motivated Spa Manager to oversee the daily operations of our spa. The Spa Manager will be responsible for managing staff, developing and implementing spa policies and procedures, creating and managing budgets, and ensuring that the spa meets its revenue targets. The ideal candidate should have excellent organizational, leadership, and communication skills, as well as a proven track record in the spa industry. Responsibilities: Manage staff, including hiring, training, delegating, improving performance, firing, and other staff interactions Oversee daily operations and ensure that the spa runs smoothly and efficiently Develop and implement spa policies and procedures Create and manage budgets, ensuring the spa meets its revenue targets Oversee the development of new spa treatments and the marketing of the spa Maintain inventory and order spa supplies from vendors Monitor inventories and ensure that the spa complies with all state and local health codes Supervise the maintenance of the facility and ensure that all safety procedures are followed Organize workday schedules and manage staff-related issues Tend to the needs of guests and strive for a quality experience for every guest Work as part of the executive team at a larger business, such as a hotel or resort with a spa Requirements: Bachelor's degree in hospitality management, business administration, or a related field Proven experience working as a spa manager, spa director, or in a similar role in the spa industry Excellent organizational, leadership, and communication skills Experience with budgeting, inventory management, and health and safety regulations Ability to effectively manage a diverse team of employees Passion for delivering exceptional guest experiences Commitment to continuing education and staying current with industry trends. Role & responsibilities Show more Show less

Position: Cluster Manager Location: Ahmedabad, India Entity: Ode Spa Duration: Full-time Reports to: Operations Head About Ode Spa Ode Spa is one of India’s leading wellness and spa chains, known for offering rejuvenating treatments, exceptional customer experiences, and a commitment to holistic well-being. With a growing footprint across luxury hotels, malls, and standalone outlets, Ode Spa is redefining wellness across the country. Role Overview We are looking for an energetic, hands-on, and performance-driven Cluster Manager to oversee the operations of multiple Ode Spa outlets in Ahmedabad. This role involves managing day-to-day operations, team leadership, revenue optimization, service quality, and customer satisfaction across all assigned locations. Key Responsibilities Lead and manage a cluster of spa outlets across Ahmedabad, ensuring smooth operations and adherence to brand standards. Monitor daily, weekly, and monthly performance metrics, including sales, service quality, and customer feedback. Drive revenue growth and profitability through effective planning, team motivation, and marketing collaboration. Supervise, coach, and support spa managers and therapists to deliver best-in-class customer experiences. Ensure compliance with SOPs, hygiene protocols, and brand guidelines across all locations. Coordinate with HR for recruitment, training, and performance evaluations of staff within the cluster. Liaise with mall management, hotel partners, and landlords to ensure seamless business operations and maintain relationships. Handle customer escalations, resolve operational challenges, and implement service recovery processes when required. Provide regular reports and updates to the Regional Head on performance, initiatives, and issues. Oversee inventory management and cost control across all outlets in the cluster. Requirements 6–10 years of experience in operations management, preferably in wellness, spa, retail, hospitality, or beauty industries. Proven experience managing multiple locations or units. Strong leadership, people management, and interpersonal skills. Customer-focused mindset with a passion for service excellence. Excellent organizational and problem-solving abilities. Proficient in MS Excel, basic reporting tools, and CRM/scheduling systems. Willingness to travel within the city and work in a dynamic, fast-paced environment. Fluency in English and Hindi is essential. Why Join Ode Spa? Work with a nationally recognized wellness brand. Be part of a growing organization with opportunities for rapid career progression. Lead dynamic teams and impact customer experiences at scale. Performance-based incentives and employee wellness benefits. To apply , please share your CV at dorcas@odespa.com or WhatsApp at +91 63049 36022 . Show more Show less

Overview: About ODE Spa – A Ridhira Group Venture ODE Spa, part of the Ridhira Group, is a leading wellness destination offering integrative spa therapies that combine ancient wisdom with modern techniques. Our mission is to promote mindful living through rejuvenation, relaxation, and holistic healing. Operating across India, we deliver wellness that goes beyond pampering—anchored in balance, sustainability, and soulful experiences. Company: ODE Spa Wellness Job Title: Relationship Managers – Sales Location: Hyderabad , Positions - 2 Location: Chennai , Positions - 2 Employment Type: Full-Time | On-Site Experience: 2–5 years in Direct Sales Industries: Timeshare, Insurance, Ed-Tech Salary Range: 5LPA - 5.5LPA + performance incentives Job Summary: The Relationship Manager-Sales has to make powerful and successful sales presentations in different settings; to keep abreast with the organization's products and services to crack profitable deals and referrals to achieve sales targets. Job Responsibilities: Achieving stretched targets in a result-focused environment Preparing pre-sales proposals for prospective clients Delivering inspiring sales presentations to convert prospects to successful sales Handling objections and resolving member/ customer conflicts by constantly connecting with them through member meetings Identifying potential customers and new business opportunities Building and maintaining strong client relationships and a high level of customer service Being updated on new products and services Provide necessary support in booking first time holiday for new members and generate quality referrals from them Candidate Specification: Communication & Presentable, with local knowledge of market preferred. Strong Sales Experience and possess the ability to perform independently. Strong results orientation and execution excellence, able to work on targets. Good Story teller High Energy and Passion High Customer Centricity Eligibility Criteria: Any Graduate 2+ years of experience in Timeshare / Insurance / Ed-Tech Must have a bike and laptop (mandatory). What We Offer: Competitive compensation package including performance-based incentives. Opportunity to be part of a visionary team in wellness real estate. Fast-paced, collaborative, and growth-oriented environment. Learning and leadership opportunities across luxury and wellness projects. Please apply to this post directly or contact us on WhatsApp to 6304936022 or email to dorcas@odespa.com. Show more Show less

Company Description Ode Spa is India’s leading and only spa chain, operating across 15 cities including major airports, five-star hotels, high-rise malls, and upscale locations. With a rapidly expanding network and a workforce of over 500 professionals, Ode Spa serves over 1500 customers daily in its world-class establishments. The company is set to transform the Indian wellness industry. For more information, visit us at www.odespa.com. Role Description This is a full-time on-site role for a Cluster Sales Manager located in the Ahmedabad Region. The Cluster Sales Manager will be responsible for managing sales operations, achieving revenue targets, and developing strategies to expand the customer base. Daily tasks include market research, competitor analysis, sales planning, team management, reporting sales performance, and client relationship management. The role also involves coordinating with marketing and operations teams to ensure seamless execution of sales strategies and maintaining high customer satisfaction. Qualifications Strong sales and business development skills, including lead generation and closing deals Experience in market research, competitor analysis, and strategic planning Proficient in team management and leadership Excellent communication and interpersonal skills Ability to work independently and in a team environment Experience in the wellness or hospitality industry is a plus Bachelor’s degree in Business, Marketing, or related field, preferably MBA

Position: Cluster Sales Manager Location: Ahmedabad, India Entity: Ode Spa Duration: Full-time Reports to: Operations Head About Ode Spa Ode Spa is one of India’s leading wellness and spa chains, known for offering rejuvenating treatments, exceptional customer experiences, and a commitment to holistic well-being. With a growing footprint across luxury hotels, malls, and standalone outlets, Ode Spa is redefining wellness across the country. Role Overview We are looking for an energetic, hands-on, and performance-driven Cluster Manager to oversee the operations of multiple Ode Spa outlets in Ahmedabad. This role involves managing day-to-day operations, team leadership, revenue optimization, service quality, and customer satisfaction across all assigned locations. Key Responsibilities Working knowledge on P&L and EBITDA. Lead and manage a cluster of spa outlets across Ahmedabad, ensuring smooth operations and adherence to brand standards. Monitor daily, weekly, and monthly performance metrics, including sales, service quality, and customer feedback. Drive revenue growth and profitability through effective planning, team motivation, and marketing collaboration. Supervise, coach, and support spa managers and therapists to deliver best-in-class customer experiences. Ensure compliance with SOPs, hygiene protocols, and brand guidelines across all locations. Coordinate with HR for recruitment, training, and performance evaluations of staff within the cluster. Liaise with mall management, hotel partners, and landlords to ensure seamless business operations and maintain relationships. Handle customer escalations, resolve operational challenges, and implement service recovery processes when required. Provide regular reports and updates to the Regional Head on performance, initiatives, and issues. Oversee inventory management and cost control across all outlets in the cluster. Requirements 6–10 years of experience in operations management, preferably in wellness, spa, retail, hospitality, or beauty industries. Proven experience managing multiple locations or units. Strong leadership, people management, and interpersonal skills. Customer-focused mindset with a passion for service excellence. Excellent organizational and problem-solving abilities. Proficient in MS Excel, basic reporting tools, and CRM/scheduling systems. Willingness to travel within the city and work in a dynamic, fast-paced environment. Fluency in English and Hindi is essential. Any Graduate, MBA is preferable. Why Join Ode Spa? Work with a nationally recognized wellness brand. Be part of a growing organization with opportunities for rapid career progression. Lead dynamic teams and impact customer experiences at scale. Performance-based incentives and employee wellness benefits. To apply , please share your CV at dorcas@odespa.com or WhatsApp at +91 63049 36022

Job Description: We are seeking an experienced and highly motivated Spa Manager to oversee the daily operations of our spa. The Spa Manager will be responsible for managing staff, developing and implementing spa policies and procedures, creating and managing budgets, and ensuring that the spa meets its revenue targets. The ideal candidate should have excellent organizational, leadership, and communication skills, as well as a proven track record in the spa industry. Responsibilities: Manage staff, including hiring, training, delegating, improving performance, firing, and other staff interactions Oversee daily operations and ensure that the spa runs smoothly and efficiently Develop and implement spa policies and procedures Create and manage budgets, ensuring the spa meets its revenue targets Oversee the development of new spa treatments and the marketing of the spa Maintain inventory and order spa supplies from vendors Monitor inventories and ensure that the spa complies with all state and local health codes Supervise the maintenance of the facility and ensure that all safety procedures are followed Organize workday schedules and manage staff-related issues Tend to the needs of guests and strive for a quality experience for every guest Work as part of the executive team at a larger business, such as a hotel or resort with a spa. Requirements: Bachelor's degree in hospitality management, business administration, or a related field Proven experience working as a spa manager, spa director, or in a similar role in the spa industry Excellent organizational, leadership, and communication skills Experience with budgeting, inventory management, and health and safety regulations Ability to effectively manage a diverse team of employees Passion for delivering exceptional guest experiences Commitment to continuing education and staying current with industry trends.

Position: Cluster Sales Manager Location: Mumbai, India Entity: Ode Spa Duration: Full-time Reports to: Operations Head About Ode Spa Ode Spa is one of India’s leading wellness and spa chains, known for offering rejuvenating treatments, exceptional customer experiences, and a commitment to holistic well-being. With a growing footprint across luxury hotels, malls, and standalone outlets, Ode Spa is redefining wellness across the country. Role Overview We are looking for an energetic, hands-on, and performance-driven Cluster Sales Manager to oversee the operations of multiple Ode Spa outlets in Mumbai. This role involves managing day-to-day operations, team leadership, revenue optimization, service quality, and customer satisfaction across all assigned locations. Key Responsibilities Working knowledge on P&L and EBITDA. Lead and manage a cluster of spa outlets across Mumbai, ensuring smooth operations and adherence to brand standards. Monitor daily, weekly, and monthly performance metrics, including sales, service quality, and customer feedback. Drive revenue growth and profitability through effective planning, team motivation, and marketing collaboration. Supervise, coach, and support spa managers and therapists to deliver best-in-class customer experiences. Ensure compliance with SOPs, hygiene protocols, and brand guidelines across all locations. Coordinate with HR for recruitment, training, and performance evaluations of staff within the cluster. Liaise with mall management, hotel partners, and landlords to ensure seamless business operations and maintain relationships. Handle customer escalations, resolve operational challenges, and implement service recovery processes when required. Provide regular reports and updates to the Regional Head on performance, initiatives, and issues. Oversee inventory management and cost control across all outlets in the cluster. Requirements 6–10 years of experience in operations management, preferably in wellness, spa, retail, hospitality, or beauty industries. Proven experience managing multiple locations or units. Strong leadership, people management, and interpersonal skills. Customer-focused mindset with a passion for service excellence. Excellent organizational and problem-solving abilities. Proficient in MS Excel, basic reporting tools, and CRM/scheduling systems. Willingness to travel within the city and work in a dynamic, fast-paced environment. Fluency in English and Hindi is essential. Any Graduate, MBA is preferable. Why Join Ode Spa? Work with a nationally recognized wellness brand. Be part of a growing organization with opportunities for rapid career progression. Lead dynamic teams and impact customer experiences at scale. Performance-based incentives and employee wellness benefits. To apply , please share your CV at dorcas@odespa.com or WhatsApp at +91 63049 36022

Job description Job Title : Cluster Sales Manager at ODE Spa Wellness Department : Operations Sales Reporting To : Operations Head Location : Ahmedabad Company : Ridhira Group ODE Spa Wellness Salary Budget range: 9LPA + incentives (5,000-50,000) Job Purpose : To own the P&L, Sales & revenue, oversee and manage the day-to-day operations of multiple ODE Spa Wellness outlets within a designated cluster. Responsible for driving revenue, ensuring consistent service delivery, managing teams, optimizing resources, and maintaining the brands high standards. Mandatory Qualifications: Bachelor's Degree in Hospitality, Wellness, or related fields Experience in P&L and EBITDA management Experience in operational management and implementing standard operating procedures (SOPs) Experience in sales and business development, achieving revenue targets 5-10 years of experience in spa/wellness/hospitality industry Must be located in commutable distance to Ahmedabad, Gujarat, India Key Responsibilities : Operational Management : Drive the team of multiple outlets on their daily, weekly and monthly targets. Hands on experience in P&L and EBITDA. Monitor daily operations across assigned outlets to ensure smooth functioning. Implement and maintain standard operating procedures (SOPs) across all location. Ensure compliance with hygiene, safety, and wellness protocols. Conduct regular audits and inspections to maintain service quality. People Management : Lead, mentor, and motivate Spa Managers and therapists across all outlets. Oversee staffing needs, manage schedules, and ensure effective team utilization. Facilitate training programs in collaboration with HR for continuous skill development. Sales & Business Development : Achieve revenue targets for all outlets within the cluster, daily, weekly & monthly. Drive local marketing initiatives, promotions, and wellness packages to increase footfall. Build and maintain relationships with high-value clients and corporate partners. Customer Experience : Ensure high standards of customer service and satisfaction. Handle escalated client concerns or complaints professionally. Collect and act on customer feedback to improve services. Inventory & Resource Management : Monitor usage and requisition of spa materials and products. Coordinate with procurement for timely stock replenishment. Reduce wastage and control operating costs. Reporting & MIS : Maintain accurate records of revenue, client data, team performance, and expenses. Submit periodic reports to the Regional/Operations Head. Use CRM tools and dashboards to track KPIs. Key Skills & Competencies : Strong leadership and team management Operational excellence Sales and customer service orientation Problem-solving and decision-making skills Excellent communication and interpersonal skills Ability to multitask and manage priorities