Observability Developer

As an Observability Developer at GlobalLogic, you will play a crucial role in alert configuration, workflow automation, and AI-driven solutions within the observability stack. Your responsibilities will include designing and implementing alerting rules, configuring alert routing and escalation policies, building workflow integrations, developing AI-based solutions, collaborating with cross-functional teams, and automating alert lifecycle management. **Key Responsibilities:** - Design and implement alerting rules for metrics, logs, and traces using tools like Grafana, Prometheus, or similar. - Configure alert routing and escalation policies integrated with collaboration and incident management platforms (e.g., Slack, PagerDuty, ServiceNow, Opsgenie). - Build and maintain workflow integrations between observability platforms and ticketing systems, CMDBs, and automation tools. - Develop or integrate AI-based solutions for: - Mapping telemetry signals to service/application components. - Porting or translating existing configurations across environments/tools. - Reducing alert fatigue through intelligent correlation and suppression. - Collaborate with DevOps, SRE, and development teams to ensure alerts are meaningful and well-contextualized. - Automate alert lifecycle management via CI/CD and GitOps pipelines. - Maintain observability integration documentation and provide support to teams using alerting and workflows. In this role, you will be part of a culture of caring at GlobalLogic, where people come first. You will experience an inclusive environment that prioritizes learning and development, interesting and meaningful work, balance, flexibility, and a high-trust organization. Join GlobalLogic, a Hitachi Group Company, and be part of a team that is at the forefront of the digital revolution, collaborating with clients to transform businesses and redefine industries through intelligent products, platforms, and services.,