4 Incident Correlation Jobs

As an Observability Developer at GlobalLogic, you will play a crucial role in alert configuration, workflow automation, and AI-driven solutions within the observability stack. Your responsibilities will include designing and implementing alerting rules, configuring alert routing and escalation policies, building workflow integrations, developing AI-based solutions, collaborating with cross-functional teams, and automating alert lifecycle management. **Key Responsibilities:** - Design and implement alerting rules for metrics, logs, and traces using tools like Grafana, Prometheus, or similar. - Configure alert routing and escalation policies integrated with collaboration and incident management platforms (e.g., Slack, PagerDuty, ServiceNow, Opsgenie). - Build and maintain workflow integrations between observability platforms and ticketing systems, CMDBs, and automation tools. - Develop or integrate AI-based solutions for: - Mapping telemetry signals to service/application components. - Porting or translating existing configurations across environments/tools. - Reducing alert fatigue through intelligent correlation and suppression. - Collaborate with DevOps, SRE, and development teams to ensure alerts are meaningful and well-contextualized. - Automate alert lifecycle management via CI/CD and GitOps pipelines. - Maintain observability integration documentation and provide support to teams using alerting and workflows. In this role, you will be part of a culture of caring at GlobalLogic, where people come first. You will experience an inclusive environment that prioritizes learning and development, interesting and meaningful work, balance, flexibility, and a high-trust organization. Join GlobalLogic, a Hitachi Group Company, and be part of a team that is at the forefront of the digital revolution, collaborating with clients to transform businesses and redefine industries through intelligent products, platforms, and services.,

As an entry-level Splunk Associate supporting managed detection and response (MDR) operations, you will play a vital role in log onboarding, dashboard creation, and incident correlation utilizing Splunk. Your key responsibilities will include working on Splunk data ingestion from various log sources such as Windows, Linux, and Firewall. You will assist in the development of dashboards, alerts, and scheduled reports. Additionally, you will provide support in troubleshooting indexers, search heads, and source configurations. It will also be part of your duties to document standard operating procedures (SOPs) and queries for internal knowledge sharing. To excel in this role, a basic understanding of Splunk or SIEM tools is required. Familiarity with Linux/Windows system logs will be advantageous. An interest in cybersecurity, SOC operations, or log analytics will further enhance your contribution. Possessing the Splunk Fundamentals I certification will be considered a valuable asset. If you are enthusiastic about entering the field of cybersecurity and eager to learn and grow in a dynamic environment, this position as an entry-level Splunk Associate is an excellent opportunity to kickstart your career in MDR operations.,

As a Backup Management specialist, you will be responsible for managing and monitoring daily backup operations to uphold data integrity and availability. Your duties will include performing regular system backups and recovery procedures, ensuring successful backup of all required file systems and data. You will test backup strategies, oversee disaster recovery exercises, and maintain updated disaster recovery plans and procedures. Should any backup and recovery issues arise, you will promptly resolve them. Additionally, you will create reports on backup and storage environments, as well as maintain documentation for backup systems. In the realm of System Monitoring and Maintenance, you will be tasked with monitoring backup jobs, troubleshooting issues, and guaranteeing the full recoverability of all systems. You will engage in problem management, incident correlation, and ensure compliance with organizational and regulatory security standards. Regular audits of backup systems and processes will be conducted to maintain system integrity. Your role will also involve Collaboration and Support, wherein you will coordinate with IT teams to ensure system and backup compatibility. Providing support for security incidents and service requests related to backup management will be part of your responsibilities. You will serve as an escalation point for all backup issues, ensuring timely resolution and continuous system functionality. This is a Full-time position with benefits such as health insurance, paid sick time, and Provident Fund. The work location is in person, where your expertise in Backup Management will be crucial for maintaining data security and system reliability.,

As the Backup Management Specialist, you will be responsible for managing and monitoring daily backup operations to ensure data integrity and availability. Your duties will include performing regular system backups and recovery procedures, ensuring the successful backup of all required file systems and data. You will also be required to test backup strategies, oversee disaster recovery exercises, and maintain and update disaster recovery plans and procedures. In case of any backup and recovery issues, you will be expected to resolve them in a timely manner. Additionally, you will be responsible for creating and providing reports for backup and storage environments, as well as maintaining and updating documentation for backup environments. In the System Monitoring and Maintenance aspect of the role, you will monitor backup jobs, troubleshoot any issues, and ensure that all systems are fully recoverable. You will also perform problem management and incident correlation on recurring issues, ensuring compliance with organizational and regulatory security standards. Regular audits of backup systems and processes will be conducted under your supervision. Collaboration and Support are key components of this role, where you will coordinate with IT teams to ensure compatibility between systems and backups. You will provide support for security incidents and service requests related to backup management and act as an escalation point for all backup issues. It will also be essential for you to stay updated with the latest backup and recovery technologies and trends. This is a Full-time position with benefits including health insurance, paid sick time, and Provident Fund. The schedule is a Day shift with additional perks such as performance bonus and yearly bonus. If you are looking for a challenging opportunity to manage backup operations, ensure data integrity, and stay updated with the latest technologies in the field, this role could be a perfect fit for you.,