O2C Collections Specialist

You will be joining the Finance team in Bangalore as an Accounts Receivable (AR) O2C Collections Specialist at Broadridge Financial Solutions. Your role will involve managing the Order-to-Cash (O2C) cycle, specifically focusing on international AR collections. You will be responsible for maintaining customer relationships, ensuring timely collections, compliance, and meeting key performance indicators such as DSO and customer aging targets. **Key Responsibilities:** - Handle end-to-end international AR collections with a strong emphasis on customer engagement and cash application. - Maintain AR aging within targets by proactively following up with customers. - Drive Days Sales Outstanding (DSO), meet monthly collection goals, and SLAs. - Provide necessary AR reports including aging analysis, collection metrics, and DSO reports. - Identify risks or process gaps, recommend solutions, and implement controls to mitigate risks. - Independently research and resolve collection issues to ensure a positive client experience. - Meet daily deliverables and SLA requirements consistently. - Demonstrate strong ownership and a customer-centric approach in managing collections. **Qualifications & Skills:** - Bachelor's / Master's degree in Commerce, Business Administration (B.Com/M.Com/BBA/MBA). - 2-5 years of relevant AR collections and O2C experience in international markets. - Hands-on experience in Oracle Financials E-Business Suite / Fusion preferred. - Excellent oral and written English communication skills to interact with global customers. - Strong knowledge of Accounts Receivable principles and O2C processes. - Self-driven, motivated, and able to work independently as well as within a team. - Flexible to work in US night shifts, based out of Bangalore location. By joining Broadridge, you will be part of a Fortune 500 company that is a global FinTech leader serving financial markets in over 100 countries. You will have opportunities for career growth, learning, and development in a high-impact finance role with global exposure. Additionally, you can contribute to driving process improvements, automation, and best practices in AR and O2C within an inclusive workplace that values collaboration, well-being, and diversity. Broadridge is a certified Great Place to Work.,