O2C Collections Specialist

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Job Summary

Accounts Receivable (AR) O2C Collections Specialis

.Key Responsibilitie

• s:Handle end?to?en

  d international AR collectio

  ns with strong focus on customer engagement and cash applicatio
• n.Ensur

  e AR aging is maintained within targe

  ts by proactively following up with customer
• s.Driv

  e Days Sales Outstanding (DS

  O) and meet monthly collection goals and SLA
• s.Communicate effectively with global stakeholders and customers over calls and emails to ensure timely payment
• s.Deliver necessary AR reports, includin

  g aging analysis, collection metrics, and DSO repor

  t
• s.Identify risks or process gaps, recommend solutions, and implement controls to mitigate risk
• s.Research and resolve collection issues independently, ensuring positive client experienc
• e.Consistently mee

  t daily deliverables and SLA requiremen

  t
• s.Demonstrate strong ownership and customer?centric approach in managing collection

s.Qualifications & Skil

• ls:Bachelor's / Master's degree

  in Commerce, Business Administration (B.Com/M.Com/BBA/M

  B

• A).25 years of relevant AR collections and O2C experie

  nce in international marke
• ts.Hands-on experience

  in Oracle Financials E?Business Suite / Fus

  ion preferr
• ed.Excelle

  nt oral and written English communicat

  ion skills to interact with global custome
• rs.Strong knowledge of Accounts Receivable principles and O2C proce
• ss.Self?driven, motivated, and able to work independently as well as within a te
• am.Flexible to work

  in US night shi

  fts, based out of Bangalore locati

on.Why Join Broadrid

• ge Global FinTech Le

  ader: Be part of a Fortune 500 company powering financial markets in over 100 countr

• ies.Career Gr

  owth: Learn, develop, and grow in a high-impact finance role with global expos

• ure.Innovative Cul

  ture: Drive process improvements, automation, and best practices in AR and

• O2C.Inclusive Workp

  lace: Work in a culture that val

  ues collaboration, well-being, and diver

  sityBroadridge i

  s a certified Great Place to W