O2C Collections Specialist

About Broadridge:

Great Place to Work.

Job Summary:

Accounts Receivable (AR) O2C Collections Specialist

Key Responsibilities:

• Handle endtoend

  international AR collections

  with strong focus on customer engagement and cash application.
• Ensure

  AR aging is maintained within targets

  by proactively following up with customers.
• Drive

  Days Sales Outstanding (DSO)

  and meet monthly collection goals and SLAs.
• Communicate effectively with global stakeholders and customers over calls and emails to ensure timely payments.
• Deliver necessary AR reports, including

  aging analysis, collection metrics, and DSO reports

  .
• Identify risks or process gaps, recommend solutions, and implement controls to mitigate risks.
• Research and resolve collection issues independently, ensuring positive client experience.
• Consistently meet

  daily deliverables and SLA requirements

  .
• Demonstrate strong ownership and customercentric approach in managing collections.

Qualifications & Skills:

• Bachelor’s / Master’s degree in

  Commerce, Business Administration (B.Com/M.Com/BBA/MBA)

  .

• 2–5 years of relevant AR collections and O2C experience

  in international markets.
• Hands-on experience in

  Oracle Financials EBusiness Suite / Fusion

  preferred.
• Excellent

  oral and written English communication

  skills to interact with global customers.
• Strong knowledge of Accounts Receivable principles and O2C process.
• Selfdriven, motivated, and able to work independently as well as within a team.
• Flexible to work in

  US night shifts

  , based out of Bangalore location.

Why Join Broadridge?

• Global FinTech Leader

  : Be part of a Fortune 500 company powering financial markets in over 100 countries.

• Career Growth

  : Learn, develop, and grow in a high-impact finance role with global exposure.

• Innovative Culture

  : Drive process improvements, automation, and best practices in AR and O2C.

• Inclusive Workplace

  : Work in a culture that values

  collaboration, well-being, and diversity

  —Broadridge is a

  certified Great Place to Work®

  .